Work-At-Home Bilingual Spanish Call Center Agent

Financial Analyst (Day Shift Work From Home)

Posted today

Position : Business Analyst and Accountant

Schedule : 8am to 5pm

Work set-up : Work From Home

Company Background : A Dynamic and Innovative Australian company, providing solar energy as a service, are looking for a skilled and experienced Business Analyst/Accountant/Bookkeeper to join their finance department and take care of company\'s customer billing, reporting, accounts receivable and payment gateways, reporting to the team and management on various parts of the solar energy installation processes.

Duties & Responsibilities :

• Timely and accurate billing of our customers, guaranteeing accuracy for our customers.
• Timely and accurate completion of month end tasks as well as adhoc tasks.
• Proven experience as a Business Analyst/Accountant/Bookkeeper or similar finance/accounting role, with a strong understanding of billing and accounts receivable.
• Very strong Microsoft Excel skills (report building, task automation using macros and VBA, pivot tables, vlookups, charts and graphs, formatting)
• Understands Accounts receivable aging, can do reporting and reconciliations, etc.
• PowerBI experience would be beneficial.
• Fairly comfortable learning new systems and figuring out how things work
• Maintaining updated records of accounts receivable, including direct debit payment platforms.
• Preparing reports, adding value to processes, and communicating well with the team.

Qualifications :

• Enthusiastic, energetic, proactive, and positive personality
• Can communicate well in English
• Good organizational level, ability to work autonomously and has time-management skills
• Responsibility, close attention to detail, ability to meet tight deadlines
• Experienced in Business Analyst/Accountant/Bookkeeper roles
• A CPA or alternatively having relevant years of experience

Experience :

• Accounts receivable: 5 years (preferred)
• Power BI: 1 year (preferred)
• Financial analysis: 1 year (preferred)

Posted today

Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.

• Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
• Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
• Maintain data protection and confidentiality for both staff and customers.
• Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.)

Job Types : Full-time, Fresh graduate

Salary : From Php21,000.00 per month

Benefits :

• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule :

• Shift system

Ability to commute/relocate :

• Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

Experience :

• Customer Service Representative: 1 year (required)

Language :

• English (preferred)

Posted today

Improve customer service experience, create engaged customers and facilitate organic growth

• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyze statistics and compile accurate reports
• Control resources and utilize assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Job Types : Full-time, Permanent

Schedule :

• 8 hour shift

Experience :

• CSR/Sales Coordinator: 3 years (preferred)
• People Management: 1 year (preferred)