Ticketing Agent

2 weeks ago

Ortigas, Philippines Sapient Global Services Full time

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

  • Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.
  • Guide customers through the online ticketing system and troubleshoot any technical issues.
  • Forward complex or unresolved concerns to the relevant department or supervisor for further support.
  • Safeguard confidential customer data by adhering to established security protocols and guidelines.

Why Join Us?

  • Competitive Salary – Up to 28K
  • Exciting 30K Sign-On Bonus
  • Flexible shifts – Day, Night, and Graveyard
  • Options for Voice and Non-Voice Accounts
  • Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Free parking
  • Gym membership
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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