Ticketing Agent

4 days ago

Santa Mesa, National Capital Region, Philippines Sapient Global Services Full time ₱280,000 - ₱340,000 per year

Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro Manila

If you're a High School Graduate (old curriculum) and excited to work onsite, this opportunity is for you

Your Key Responsibilities

  • Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.
  • Guide customers through the online ticketing system and troubleshoot any technical issues.
  • Forward complex or unresolved concerns to the relevant department or supervisor for further support.
  • Safeguard confidential customer data by adhering to established security protocols and guidelines.

Perks You'll Enjoy

  • Competitive salary
  • HMO on Day 1
  • One-day hiring process
  • Flexible shifts: Day, Night, and Graveyard
  • Voice and non-voice accounts available

URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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