Client Success Manager

About Locad Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA. Our tech platform syncs inventory across online channels and organizes end-to-end order fulfilment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the...

About Panoptyc About the Role We’re looking for a Customer Success Manager (Scale) who thrives on building outstanding customer experiences at scale. You’ll manage a high volume of customers through data-driven programs, ensuring the right level of engagement at the right time. This role blends strategy, analytics, and customer care—perfect for someone...

About Locad Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA. Our tech platform syncs inventory across online channels and organizes end-to-end order fulfilment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the...

What you'll focus on First and foremost, you’ll be the brand ambassador for Locad, but also the support function that our customers use to ensure they get the most of the Locad platform. Your objective is to build long term relationships that are built on trust. After all, the customers we bring on board are building their business and we are key to their...

What you’ll focus on 1. Client Support & Escalation Management Serve as the primary POC for client inquiries, support requests, and escalations. Manage and resolve support tickets efficiently , ensuring a 90% One-Touch Resolution Rate . Identify root causes of issues and work cross-functionally with warehouse, fulfilment, and operations teams to prevent...

Overview Virtual Training & Success Lead (eCommerce) Ready to turn eCommerce talent into high-performing experts? Join our rapidly scaling eCommerce ecosystem leader and take the reins of our entire digital learning experience. This isn’t just a training role; you are the Chief Success Architect for our remote teams, ensuring every agent is equipped not...

Overview Looking for Filipino (Philippines-based) candidates Job Role: Loan Processor / Client Liaison Compensation range: $1,800 - $2,000 AUD/ Monthly (depending on experience and skillset) Engagement type: Independent Contractor Work Schedule: 40 hours per week, with core availability during AEST/AEDT business hours (9 AM – 5 PM) to support client calls,...

Overview Must speak fluent English and Spanish. A fast-growing agency is seeking a skilled and strategic Account Manager to manage client accounts for our diverse range of clients. You will be responsible for overseeing client accounts, ensuring the smooth execution of projects, and maintaining strong client relationships. This means managing communication,...

Overview Job Overview As a Technical Account Manager, you will be responsible for the successful integration ofTrustArc products, supporting small to enterprise level clients, and developing strong relationships with our clients that will lead to retention and growth of the business. You will identify overall areas for improvement and strive to improve...

ABOUT THE COMPANY: Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing,...