Supervisor I, Operations Management

3 weeks ago

Iloilo City, Philippines LexisNexis Risk Solutions Full time
.Supervisor I, Operations Management page is loaded## Supervisor I, Operations Managementlocations: PHL-RE Shared Services-Iloilotime type: Full timeposted on: Posted Todayjob requisition id: R **Accountabilities:*** Gain good understanding of the business to be able to monitor and evaluate accuracy of work, identify opportunities to develop people, improve processes and drive results* Manage day-to-day operations including queue and staffing management to ensure overall department operations meet service level objectives and metrics i.e., Productivity, Efficiency, and Quality.* Proactive and highly motivated with strong performance management skills to ensure employees meet production, accuracy, and efficiency requirements to meet SLAs.* Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions* Manage and facilitate the corrective action process, partnering with the Manager* Process audit – support annual process audit activities* Operations Standard – support compliance with established processes* Complete other duties as assigned**Qualifications**:* Bachelor’s degree holder* Must have excellent written and verbal communications skills and the ability to effectively collaborate across all levels of the organization* Strong organizational, prioritization and delegation skills* Proven problem solving and analytical skills* Meticulous and project management skills* No supervisor experience necessary BUT proven success in managing people and performance* RELA 1.0 Graduate is an advantage but not requiredWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact .**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.()(blob: / 3:41RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
#J-18808-Ljbffr

  • Supervisor I, Operations Management

    2 weeks ago

    Iloilo City, Philippines RELX Full time

    Overview Operations Supervisor role in Iloilo, Western Visayas, Philippines. The position focuses on managing day-to-day operations, queue and staffing, process improvement, and ensuring service levels and metrics are met. Responsibilities Gain good understanding of the business to monitor and evaluate accuracy of work, identify opportunities to develop...

  • Supervisor I, Operations Management

    2 weeks ago

    Quezon City, Philippines RELX Full time

    RELX, Quezon City, National Capital Region, Philippines Job Title Supervisor I, Operations Management Job Summary People and Performance Management and Operational Leadership to ensure timely and accurate output, development of staff, and delivery of department objectives. Responsibilities Ensure new employees are oriented to the organization, its...

  • Supervisor I, Operations Management

    4 weeks ago

    Iloilo City, Philippines RELX Full time

    Manages, directs and coordinates one or more segments of the organization's day-to-day operations in a nonmanufacturing environment/industry. Manages the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short- and long-range goals and strategies. Plans and coordinates operations and...

  • Manager I, Operations Mgmt

    4 days ago

    Iloilo City, Philippines RELX Full time

    This role needs to strike and achieve a good balance in the following areas of focus: Develop and implement operational policies, procedures, and standards to streamline processes and enhance efficiency. Strategic Partnership – contribute to management team’s strategic decision-making, develop, and align strategies with the business. Change Agent –...

  • Supervisor I, Operations Management

    4 days ago

    Quezon City, Philippines RELX Full time

    RELX Quezon City, National Capital Region, Philippines Job Overview We are seeking a Supervisor I, Operations Management to join our team at RELX. Responsibilities Ensure new employees are oriented to the organization, its policies, facilities, etc. Ensure all work is completed according to established policies, procedures, and standards Facilitate Employee...

  • Manager I, Operations Mgmt

    4 weeks ago

    Iloilo City, Philippines RELX Full time

    Overview This role needs to strike and achieve a good balance in the following areas of focus: Develop and implement operational policies, procedures, and standards to streamline processes and enhance efficiency. Strategic Partnership – contribute to management team’s strategic decision-making, develop, and align strategies with the business. Change...

  • Operations Manager I

    1 week ago

    PHL Cebu City - J Center, Philippines CNX Full time ₱900,000 - ₱1,200,000 per year

    Job Title:Operations Manager IJob DescriptionThe Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Essential Functions/Core Responsibilities • Analyze and maintain all Client Service Level...

  • Supervisor I, Operations Management

    4 weeks ago

    Quezon City, Philippines RELX Full time

    Overview RELX Quezon City, National Capital Region, Philippines. The Bench Talent – Sales Supervisor is part of a structured development program aimed at preparing high-potential individuals for leadership roles within the Sales organization. This role will undergo intensive training and mentorship to build the competencies required to lead teams of Lead...

  • Manager I, Training

    1 week ago

    Cebu City, Central Visayas, Philippines CNX Full time $104,000 - $130,878 per year

    Job Title:Manager I, TrainingJob DescriptionThe Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance...

  • Operations Supervisor

    7 days ago

    Makati City, National Capital Region, Philippines i-cube ltd. Full time ₱480,000 - ₱720,000 per year

    Key ResponsibilitiesClient-Facing & Quality AssuranceAct as the primary liaison with clients, ensuring timely communication and resolution of concerns.Monitor service delivery to ensure adherence to company standards and client satisfaction.Implement quality assurance measures to improve efficiency and client experience.Collect and analyze feedback to...