Cash Management Officer

Overview At Citi, we connect millions of people across hundreds of cities and countries every day. We provide a broad range of financial services and products to clients—including consumers, corporations, governments and institutions—to help them meet opportunities and challenges worldwide. We’re currently looking for a high-caliber professional to join our team as Cash Management Officer - Hybrid based in Manila, Philippines. We’ll provide resources to meet your needs, empower you to make healthy decisions, and help manage your financial well-being to plan for your future. For instance: Citi provides programs for physical and mental well-being, including telehealth options, health advocates, confidential counseling, and more (coverage varies by country). Expanded Paid Parental Leave Policy to include Citi employees around the world (rolled out starting in early 2020). We empower employees to manage their financial well-being and plan for the future. Access to learning and development resources to broaden and deepen skills and knowledge during your career. Programs to help employees balance work and life, including generous paid time off packages. Resources and tools to volunteer in communities where employees live and work; Citi employee volunteers contributed more than 1 million hours globally in 2019. Responsibilities The Cash Management Services Officer ensures transactions are processed accurately and within the prescribed time. The role’s objective is to process and support Domestic/Cross-border transactions for Citi corporate clients, conduct analysis as needed, and resolve issues. Primary focus is to manage the Domestic process involving PDDTS, PESONet, RTGS, and Internal Transfer transactions. This includes scrutiny and screening of information, assessing credit-related risks for transactions, and regulatory reporting for remittance processing. The officer is expected to engage with counterparties and internal product and operations stakeholders. This role also participates in technology projects throughout the system development lifecycle in coordination with the Payments and Receivables team. What you’ll do Manage end-to-end operational duties of domestic transactions with a focus on the PDDTS process. Perform tasks and support payments such as PesoNet, PDDTS, RTGS, and FX conversion/settlement. Assist and guide clients on required documentation for transactions as defined by Citi policies and external regulators. Coordinate with teams and stakeholders to ensure client transactions are efficiently processed. Lead or assist Team Leads on projects to streamline processes, implement automation in funds transfer, and reduce bespoke/manual processes in Cash Management. Engage with Citi corporate clients or respond to inquiries via email or callback. Review and determine dispositions for transactions flagged for sanction screening, ensuring alignment with Global Sanction Screening Policy. Understand procedures and regulatory policies to ensure potentially risky transactions adhere to global policy. Coordinate and assist clients with discrepancies in funds transfer instructions. Perform reconciliation on transactions and address discrepancies and accounting gaps. Contribute to initiatives supporting the operations function and overall business. Investigate escalated questions or transactions from clients and stakeholders. Participate in UAT/Sanity testing. Responsible for regulatory reporting and ensuring accuracy of items reported. Qualifications 2-5 years of experience in a related role within trade / cash operations management or domestic flows (e.g., PesoNet, SWIFT transactions). Effective verbal and written communication skills. Strong analytical and relationship management abilities. Expert level proficiency in Windows, MS Project, and MS Office Suite. Education Bachelor’s/University degree or equivalent experience. This job description provides a high-level review of the work performed. Other job-related duties may be assigned as required. Working at Citi is more than a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. You’ll have opportunities to grow your career, contribute to the community, and make a real impact. Take the next step in your career and apply for this role at Citi today. Job location details: Citi Careers | Find Your Next Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation, please review the accessibility resources and policies. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr