Sales Executive Assistant

Sales Technical Support

Mandaue, Cebu lthfood industries inc

Posted today

The Customer Service Relation (CSR) is responsible to provide support to sales representatives in the field and to deal with customers or prospects who contact a company’s sales department. Generally, they do not have direct responsibilities for selling, but their work contributes to good customer relationships and enables the field sales team to spend more time selling.

Duties and Responsibilities:

• Handle the processing of all orders with accuracy and timeliness.
• Input orders to the company’s computer system and ensure that orders are processed in line with customers’ delivery requirements.
• Inform customers of any delays and arrange alternative delivery dates.
• Update customer or sales representative for the availability of stocks and schedule of delivery.
• Check stock availability or production schedules and forward the order details to production and distribution departments.
• Prepare delivery receipts or sales invoices.
• Respond to complaints from customers and give after-sales support when requested.
• Respond to any customer problems or complaints and inform concerned departments.
• Ensure that any return items are attached with incident reports and SPAS and recorded in system.
• Assist in the preparation and organizing of promotional material or events.
• Ensure that representatives have sufficient quantities of sales support material, such as product brochures or case studies.
• Arrange for the production of presentations and supporting material, such as technical papers or customer references, to help sales representatives win business.
• Facilitate product sample requests.
• Collaborate with other departments.
• Contact the technical/QA department to deal with any product or technical queries.
• Contact colleagues in manufacturing and logistics to agree on delivery dates.
• Contact colleagues in credit and collection for customer registration, price setting and customer’s AR status.
• Provide clerical and administrative support to management as requested.
• Ensure that all completed Delivery Receipts, Sales Invoices and Returns will be forwarded to the credit and collection department the next working day.
• Provide any report requested by other departments or higher management.
• Contribute to team effort by accomplishing related results as needed.

Work Experience : Preferably with experience in Sales and Marketing or clerical work or equivalent for at least 1 year.

Job Types : Full-time, Permanent

Benefits :

• Employee discount
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Schedule :

• 8 hour shift

Supplemental pay types :

• 13th month salary
• Overtime pay
• Performance bonus

Ability to commute/relocate :

• Mandaue, Cebu: Rel iably commute or planning to relocate before starting work (required)

Experience :

• Technical Support: 1 year (preferred)

Language :

• English (preferred)

Mabolo, Cebu ₱ - ₱ Y GCH Group of Companies

Posted today

• Preferably a graduate of Management Accounting or any business related course
• Detail oriented
• Good communication skills both oral and written
• Must be highly motivated, hardworking and patient
• With pleasing personality

Posted today

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or related field.
• At least 1 year of hands-on experience as an Executive Assistant or similar role
• Background in telecom, construction, engineering, or related industry.
• Must have a valid driver's license and flexibility to travel with the CEO when required.
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools.

Job Type: Full-time

• Company events
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• Do you have a driver's license? What is/are your restriction/s?
• Are you willing to travel to Cebu-Metro Manila and vice versa?

Posted today

We are seeking a detail-oriented and proactive Sales Support Specialist to assist our sales team in achieving revenue goals and delivering excellent customer service. This role will be responsible for providing administrative and operational support, coordinating sales activities, maintaining customer records, and ensuring smooth communication between sales, operations, and clients.

Key Responsibilities:

• Provide day-to-day administrative support to the sales team.

• Prepare and process sales quotations, proposals, and contracts.

• Manage and update customer accounts, CRM databases, and sales records.

• Assist with order processing, tracking, and follow-up to ensure timely delivery.

• Coordinate with internal teams (e.g., logistics, finance, customer service) to meet client needs

• Monitor sales performance data and prepare regular reports for management.

• Handle client inquiries and provide timely and accurate information.

• Support sales events, presentations, and client meetings with materials and logistics.

• Identify process improvements to enhance sales efficiency and customer satisfaction.

Qualifications:

• Education & Experience: bachelor’s degree in business administration, Marketing, or related field (preferred).
• At least 1-2 years of proven experience in sales support, customer service, or administrative roles.
• Familiarity with CRM systems (Odoo) is an advantage.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word) or Google Workspace.
• Ability to multitask, prioritize, and manage deadlines in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Team-oriented with a customer-first mindset.