Manager Workforce Management

Position Registered Psychometrician | Certified Human Resource Associate | Talent Acquisition Specialist Company Description We offer a comprehensive line of products and services that are collaborated with integrated design, build and operate solutions to enhance your business. This empowers its business partners and customers to become effective in...

Location: McKinleyExperience: 3-5 yearsEducation Qualification: Bachelor's degreeRoles and Responsibilities:Highly motivated individual with a passion for data analysis, workforce management, and performance coachingWill manage workforce analytics staffWill be responsible for manipulating and visualizing data from multiple sources to create Key Performance...

Workforce Management Analyst – Philippines (Consolidated Roles) Posted recently. This description combines multiple Workforce Management Analyst postings across different companies. It outlines responsibilities, qualifications, and benefits for roles located in the Philippines. The content reflects the typical WFM responsibilities in call center and BPO...

Overview Job Description The Workforce Specialist in Reporting is responsible for creating, maintaining, and distributing workforce management reports and analytics. This role focuses on data analysis, report automation, and providing insights to support decision-making across the organization. Key Roles and Responsibilities Design and develop workforce...

Overview Workforce Management Specialist at MicroSourcing Position: Workforce Management Specialist (Large-Scale) Work setup & shift: Onsite | Dayshift What You'll Have Competitive Rewards : Above-market compensation, healthcare coverage on day one (including dependents where applicable), paid time-off with cash conversion, group life insurance, and...

Join to apply for the Workforce Management Analyst (WFM) role at JPMorganChase If you're looking to support a Payment Solutions Center, from a workforce management perspective, you have found the right place. The Workforce Management team provides workforce products, technologies, scheduling, forecasting and real time support for the Payments Solution Center...

Overview The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long term, short term and intraday contact volume, productivity and capacity...

Optum National Capital Region, Philippines Workforce Management Capacity Planner As a Capacity Planner, you will grow and develop as you conduct and manage outcomes of various studies. You will be challenged to analyze, review, and forecast data for operational and business planning. As part of this elite team, you will be empowered to impact the health care...

Overview JOB SUMMARY: Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for the contact center staff. Scheduling specialist must ensure the agent schedules are prepared in accordance with the local labor rules and regulations while aligning them closely to the Intraday staffing requirements...

Overview Workforce Management Analyst – Manila / Philippines (onsite where stated in each listing). Roles include real-time and intraday management of contact center resources to ensure appropriate staffing and service levels. This refinement preserves the original job information while removing irrelevant boilerplate and ensuring clean HTML structure. ...