Workforce Manager

8 hours ago

Pampanga Philippines Universal Access and Systems Solutions Inc. Full time

Position

Registered Psychometrician | Certified Human Resource Associate | Talent Acquisition Specialist

Company Description

We offer a comprehensive line of products and services that are collaborated with integrated design, build and operate solutions to enhance your business. This empowers its business partners and customers to become effective in generating maximum value through a well-integrated approach supporting technologies and strategic investments in people, hardware, software, process and change. Through Converged infrastructure, we provide both technical and business efficiencies, that gains stem in part from the pre-integration of technology components, the pooling of IT resources and the automation of IT processes. By combining server, storage, and networks into a single framework, help to transform the economics of running the datacenter thus accelerating the transition to IP storage to help build infrastructures that are \"cloud-ready\".

UAS has not only made significant contributions to Cisco\'s UCS business but we also closed the most competitive strategic UCS opportunity for Cisco for FY12. The deal consequently nominated to the much-coveted Cisco Barbarian Award for FY12.

UASʼs Vision is to play a key role in being an enabler in the corporate and information highway. Its core values are hinged on \"Passion for Excellence\", \"Customer Centricity\" and \"Innovative Technology\". UASʼs passion to deliver excellent services allows it to explore new opportunities in finding creative and alternative solutions to solve technical challenges. At UAS our values are fueled by its in depth education, exposure, experience and expertise in enterprise technology solutions. It is our duty to understand every aspect of our clients network infrastructure, creating innovative technology roadmaps that will guide, support and equip them for future technologies.

Role Description

This is a full-time on-site role for a Workforce Manager located in Pampanga. The Workforce Manager will be responsible for managing day-to-day workforce operations, ensuring adequate staffing levels, developing workforce strategies, and carrying out capacity planning. The role involves analyzing workforce data to forecast staffing needs and implementing workforce management programs to enhance efficiency and productivity.

Qualifications
  • Workforce Management and Workforce Planning skills
  • Strong Analytical Skills and Capacity Planning capabilities
  • Experience in Program Management
  • Excellent problem-solving and decision-making skills
  • Ability to work in a fast-paced environment
  • Bachelor\'s degree in Business Administration, Management, or related field
  • Experience in similar roles is a plus
Seniorities
  • Entry level
Employment type
  • Full-time
Job function
  • Project Management and Information Technology
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr

  • Workforce Management Specialist

    3 hours ago

    , Pampanga, Philippines Tata Consultancy Services Full time

    Overview JOB SUMMARY: Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for the contact center staff. Scheduling specialist must ensure the agent schedules are prepared in accordance with the local labor rules and regulations while aligning them closely to the Intraday staffing requirements...

  • Team Lead, Workforce Management Real Time

    8 hours ago

    , Pampanga, Philippines TeleTech Holdings, Inc. Full time

    Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead – Workforce Management – Real Time working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Have a passion to solve work puzzles in real time and mentor others? Are...

  • supervisor, workforce

    2 weeks ago

    Philippines Qualfon Full time $40,000 - $80,000 per year

    Overview:Role: Supervisor, WorkforceResponsibilities:Main Objectives and Duties:Call Center Roster / QFN DatabaseEnsures meeting clients' requirements in terms of distribution and schedulingInforms everyone concerned of any changesClient CommunicationInitiates constant calibration of procedures with the clientEnsures everyone involved is updated with the...

  • Workforce Planner

    2 weeks ago

    Clark Freeport Zone, Pampanga, Philippines IntouchCX Full time $104,000 - $130,878 per year

    As Resource Planner, You Will…Manage all day-to-day activities in Workforce ManagementManage schedules, exceptions, data tracking and Service LevelsMonitor daily Key Performance Indicators to diagnose emerging trends and adjust staffing as requiredMaintain employee information and its accuracy on an ongoing basisPlan and create new hire schedules while...

  • Workforce Management Specialist

    8 hours ago

    , Metro Manila, Philippines MicroSourcing Full time

    Overview Workforce Management Specialist at MicroSourcing Position: Workforce Management Specialist (Large-Scale) Work setup & shift: Onsite | Dayshift What You'll Have Competitive Rewards : Above-market compensation, healthcare coverage on day one (including dependents where applicable), paid time-off with cash conversion, group life insurance, and...

  • Workforce Planner

    4 hours ago

    , , Philippines TaskUs Full time

    .Workforce Planner page is loaded## Workforce Plannerlocations: Quezon, NCR, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 19, 2025 (16 days left to apply)job requisition id: R\_2509\_11859****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience...

  • Workforce Scheduler

    2 weeks ago

    Philippines Peak Support Full time $40,000 - $60,000 per year

    :Key Responsibilities:Staffing & Scheduling Management: Design, manage, and maintain staffing schedules to ensure optimal coverage across all shifts. Adjust schedules proactively based on staffing requirements, shrinkage trends, and business requirements.Collaboration & Communication: Partner closely with the WFM Capacity Planner and Operations team to...

  • HR Manager/Supervisor

    58 minutes ago

    , Pampanga, Philippines Golden Fuel Gas Station Full time

    Responsibilities Oversee recruitment processes and talent acquisition. Develop and implement HR policies and procedures. Manage employee relations and conflict resolution. Monitor performance management systems. Ensure compliance with labor laws and regulations. Facilitate training and development programs. Support workforce planning and organizational...

  • Supply Planning Lead

    8 hours ago

    , , Philippines Innodata Knowledge Services, Inc. Full time

    Direct message the job poster from Innodata Knowledge Services, Inc. The Supply Planning Lead will spearhead the Supply Planning team responsible for workforce allocation and capacity management across multiple programs/accounts. This role ensures the right number of resources are assigned at the right time to meet operational demands, factoring in planned...

  • Workforce and Reporting Analyst

    2 hours ago

    , Metro Manila, Philippines Five9 Full time

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...