Workforce Manager

3 weeks ago


Pampanga Philippines Universal Access and Systems Solutions Inc. Full time

Position

Registered Psychometrician | Certified Human Resource Associate | Talent Acquisition Specialist

Company Description

We offer a comprehensive line of products and services that are collaborated with integrated design, build and operate solutions to enhance your business. This empowers its business partners and customers to become effective in generating maximum value through a well-integrated approach supporting technologies and strategic investments in people, hardware, software, process and change. Through Converged infrastructure, we provide both technical and business efficiencies, that gains stem in part from the pre-integration of technology components, the pooling of IT resources and the automation of IT processes. By combining server, storage, and networks into a single framework, help to transform the economics of running the datacenter thus accelerating the transition to IP storage to help build infrastructures that are \"cloud-ready\".

UAS has not only made significant contributions to Cisco\'s UCS business but we also closed the most competitive strategic UCS opportunity for Cisco for FY12. The deal consequently nominated to the much-coveted Cisco Barbarian Award for FY12.

UASʼs Vision is to play a key role in being an enabler in the corporate and information highway. Its core values are hinged on \"Passion for Excellence\", \"Customer Centricity\" and \"Innovative Technology\". UASʼs passion to deliver excellent services allows it to explore new opportunities in finding creative and alternative solutions to solve technical challenges. At UAS our values are fueled by its in depth education, exposure, experience and expertise in enterprise technology solutions. It is our duty to understand every aspect of our clients network infrastructure, creating innovative technology roadmaps that will guide, support and equip them for future technologies.

Role Description

This is a full-time on-site role for a Workforce Manager located in Pampanga. The Workforce Manager will be responsible for managing day-to-day workforce operations, ensuring adequate staffing levels, developing workforce strategies, and carrying out capacity planning. The role involves analyzing workforce data to forecast staffing needs and implementing workforce management programs to enhance efficiency and productivity.

Qualifications
  • Workforce Management and Workforce Planning skills
  • Strong Analytical Skills and Capacity Planning capabilities
  • Experience in Program Management
  • Excellent problem-solving and decision-making skills
  • Ability to work in a fast-paced environment
  • Bachelor\'s degree in Business Administration, Management, or related field
  • Experience in similar roles is a plus
Seniorities
  • Entry level
Employment type
  • Full-time
Job function
  • Project Management and Information Technology
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr

  • , Pampanga, Philippines Tata Consultancy Services Full time

    Overview JOB SUMMARY: Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for the contact center staff. Scheduling specialist must ensure the agent schedules are prepared in accordance with the local labor rules and regulations while aligning them closely to the Intraday staffing requirements...


  • , , Philippines WNS Full time

    Overview Job Description: The Workforce Assistant Manager plays a critical role in supporting the strategic and operational goals of the Workforce Management team. This position is responsible for overseeing real-time operations, forecasting, scheduling, and reporting functions to ensure optimal staffing and service level performance across multiple lines...


  • , Pampanga, Philippines TeleTech Holdings, Inc. Full time

    Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead – Workforce Management – Real Time working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Have a passion to solve work puzzles in real time and mentor others? Are...


  • Philippines Movate Full time ₱900,000 - ₱1,200,000 per year

    Location: McKinleyExperience: 3-5 yearsEducation Qualification: Bachelor's degreeRoles and Responsibilities:Highly motivated individual with a passion for data analysis, workforce management, and performance coachingWill manage workforce analytics staffWill be responsible for manipulating and visualizing data from multiple sources to create Key Performance...

  • Reporting Analyst

    3 days ago


    , Laguna, Philippines Straive Full time

    Overview Job Description The Workforce Specialist in Reporting is responsible for creating, maintaining, and distributing workforce management reports and analytics. This role focuses on data analysis, report automation, and providing insights to support decision-making across the organization. Key Roles and Responsibilities Design and develop workforce...


  • , Ilocos Norte, Philippines Buscojobs Full time

    Workforce Management Analyst – Philippines (Consolidated Roles) Posted recently. This description combines multiple Workforce Management Analyst postings across different companies. It outlines responsibilities, qualifications, and benefits for roles located in the Philippines. The content reflects the typical WFM responsibilities in call center and BPO...

  • Workforce Planner

    2 weeks ago


    Clark Freeport Zone, Pampanga, Philippines IntouchCX Full time ₱900,000 - ₱1,200,000 per year

    As Resource Planner, You Will…Manage all day-to-day activities in Workforce ManagementManage schedules, exceptions, data tracking and Service LevelsMonitor daily Key Performance Indicators to diagnose emerging trends and adjust staffing as requiredMaintain employee information and its accuracy on an ongoing basisPlan and create new hire schedules while...

  • supervisor, workforce

    2 weeks ago


    Philippines Qualfon Full time ₱900,000 - ₱1,200,000 per year

    Overview:Role: Supervisor, WorkforceResponsibilities:Main Objectives and Duties:Call Center Roster / QFN DatabaseEnsures meeting clients' requirements in terms of distribution and schedulingInforms everyone concerned of any changesClient CommunicationInitiates constant calibration of procedures with the clientEnsures everyone involved is updated with the...

  • Workforce Analyst

    1 week ago


    , Metro Manila, Philippines Buscojobs Full time

    Job 1: Workforce Analyst - M & J Solutions Provider Inc. Pasig, Palawan Posted today Job Description Responsibilities Collect, review, analyze, and interpret relevant data to identify challenges in the workforce Prepare workforce and metrics analysis reports for business needs Provide recommendations to improve the workforce to reduce overheads and increase...

  • Workforce Planner

    1 week ago


    , Cagayan Valley, Philippines Buscojobs Full time

    Posted today Job Description Job Title: Workforce Planner Job Type: Full-Time Work Setup: Onsite Location: BGC, Taguig Industry: Banking & Financial Services About the Role: We are looking for an experienced and detail-oriented Workforce Planner to support our operations team in the banking and finance sector. This role is key in ensuring optimal staffing...