Patient Services Scheduler

6 days ago

Cagayan de Oro, Philippines MicroSourcing Full time

Join to apply for the Patient Services Scheduler role at MicroSourcing . Position: Patient Services Scheduler Work setup & shift: Hybrid and Night shift Site: SM Downtown Cagayan De Oro. Why MicroSourcing? Competitive Rewards: Above-market compensation, day‑one healthcare, paid time‑off with cash conversion, group life insurance and performance bonuses. Collaborative Spirit: Engaging work environment, company‑sponsored events and activities. Work‑Life Harmony: Flexible arrangements to balance work and life. Career Growth: Continuous learning and advancement opportunities. Inclusive Teamwork: Diversity celebration and inclusive culture. Your Role The Patient Services Scheduler develops, manages and adjusts staff schedules to ensure adults with intellectual and developmental disabilities (IDD) consistently receive services. This role requires high‑level English proficiency, strong organization, professionalism and the ability to work independently while taking personal accountability for one’s actions. Key Responsibilities Create, update and maintain weekly staff schedules. Match staff to client needs based on availability and qualifications. Respond to schedule changes, staff absences and urgent coverage needs promptly and professionally. Communicate confirmed schedules to staff and supervisors clearly. Track attendance and report concerns to management. Maintain accurate records of all scheduling changes while safeguarding sensitive information. Demonstrate professionalism in all communications with staff and management. Other duties as assigned. Qualifications Experience in scheduling, workforce management or administration. High‑level spoken and written English communication skills. Strong organizational and problem‑solving skills. Ability to work in a fast‑paced, changing environment independently and with accountability. Proficiency in Microsoft Office or Google Workspace. Healthcare or caregiving scheduling experience (preferred). About MicroSourcing MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines with over 9,000 professionals across 13 delivery centers. EEO Statement MicroSourcing firmly believes that our strength lies in our people’s diversity and talent. We celebrate individuals of all races, genders, ethnicities, abilities, and backgrounds, building an inclusive culture where everyone can thrive. Apply For more information or to apply, visit #J-18808-Ljbffr

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