IT Support Specialist

3 weeks ago

Taguig, Philippines HRTX Full time

Responsibilities Provide Level 1 and Level 2 technical support for end users, including troubleshooting issues related to: Workstations, laptops, and peripherals (printers, scanners, etc.) Operating systems and standard business applications Network connectivity (LAN/WAN) Respond to and manage support tickets using a ticketing system (preferably ServiceNow), ensuring timely resolution and proper documentation. Collaborate with onshore IT teams to escalate and resolve complex issues. Install, configure, and upgrade hardware and software as needed. Track and document all support activities, resolutions, and follow-ups. Assist with remote setup and maintenance of IT infrastructure in various office locations. Support operational systems such as telephony, security, and office equipment. Provide administrative support for IT operations, including inventory tracking and reporting Qualifications Bachelors degree in Information Technology or related field, or equivalent work experience. Minimum 2-3 years of experience in an IT support role (L1/L2). Familiarity with ticketing systems and IT support workflows. Experience supporting users in a multi-national, multi-cultural environment. Strong communication skills in English, both written and verbal. Ability to work independently and collaboratively with remote/onshore teams. Preferred Qualifications Experience with ServiceNow or similar ITSM platforms. Microsoft certifications (e.g., MCP, MTA, or equivalent). Experience in healthcare or regulated industries is a plus. Key Skills Proficiency in Microsoft 365 Office Suite (Excel, Word, Outlook) Strong organizational and documentation skills Excellent customer service and interpersonal skills Analytical thinking and problem-solving abilities Ability to manage multiple tasks and prioritize effectively Familiarity with VOIP phone systems and remote support tools #J-18808-Ljbffr

  • Sourcing Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱400,000 - ₱600,000 per year

    We're Hiring: Sourcing SpecialistLocation:Onsite – BGC, TaguigShift:MidshiftExperience:Minimum 1 year of experience in Sourcing or RecruitmentIT By Design is looking for aSourcing Specialistto join our growing Talent Acquisition team. The ideal candidate is detail-oriented, resourceful, and passionate about identifying top talent in the IT industry.Key...

  • IT HelpDesk Specialist

    2 days ago

    Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱250,000 - ₱500,000 per year

    HelpDesk SpecialistLocation:Onsite – BGC, TaguigShift:Nightshift (EST)Experience:Minimum1.9 yearsof experience in IT Service Desk or Technical SupportAbout the Role:IT By Design is looking for aService Desk Specialistto join our growing IT team. The ideal candidate has strong technical troubleshooting skills, a customer-first mindset, and a passion for...

  • Sourcing Specialist

    4 days ago

    Taguig, National Capital Region, Philippines IT By Design Full time ₱250,000 - ₱500,000 per year

    Sourcing SpecialistLocation: Onsite - BGC, TaguigShift: MidshiftEmployment: Full-timeAbout the RoleIT By Design is looking for a motivated and detail-oriented Sourcing Specialist to join our growing Talent Acquisition team. In this role, you'll play a key part in identifying and engaging top talent to support our recruitment goals. You'll work closely with...

  • PPC Specialist | Digital Campaign

    5 days ago

    Taguig, Philippines GBSS (Galilee Business Support Services) Full time

    PPC Specialist | Digital Campaign & Content Specialist 6 days ago Be among the first 25 applicants Direct message the job poster from GBSS (Galilee Business Support Services) About the Role We are looking for a PPC Specialist | Digital Campaign & Content Specialist to manage and grow PPC campaigns across Google Ads and Meta Ads. This role will take ownership...

  • PPC Specialist

    4 days ago

    Taguig, National Capital Region, Philippines Galilee Business Support Services Full time ₱600,000 - ₱900,000 per year

    About the RoleWe are looking for a PPC Specialist | Digital Campaign & Content Specialist to manage and grow PPC campaigns across Google Ads and Meta Ads. This role will take ownership of onboarding new clients, setting up campaigns, creating ad assets, monitoring performance, and delivering insights that drive client success.You will work closely with the...

  • PPC Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full time ₱720,000 - ₱1,080,000 per year

    Official role title:Digital Campaign & Content Specialist About the RoleWe are looking for a PPC Specialist | Digital Campaign & Content Specialist to manage and grow PPC campaigns across Google Ads and Meta Ads. This role will take ownership of onboarding new clients, setting up campaigns, creating ad assets, monitoring performance, and delivering...

  • Project Management Specialist

    4 days ago

    Taguig, National Capital Region, Philippines IT BY DESIGN Full time ₱900,000 - ₱1,200,000 per year

    At IT By Design, we're looking for a proactive and highly organizedProject Management Specialistto support our U.S.-based CEO. This role involves driving high-impact initiatives—especially in AI—and collaborating with C-Level Executives & senior leaders across global teams. It's a unique opportunity to work at the heart of a fast-growing MSP with a...

  • Commercial Account Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Prime Technology Specialist Incorporated Full time ₱600,000 - ₱1,200,000 per year

    Position: Commercial Account Specialist **Deployment Location: BGC, Taguig Job Description: (Actual Duties and Responsibilities)**Act as the front liner of Company's customer interface, responsible for planning, establishing, maintaining, and promoting customer connections and relationships.Explore potential sales opportunities and establish relationships...

  • Client Support Specialist

    3 days ago

    Taguig, Philippines AIMS IMMIGRATION AND RELOCATION SPECIALIST (MANILA) Full time

    Role Overview Assisting clients with their Australia visa applications Communicating and consulting clients on their eligibility for Australia visa programs Working with clients to obtain relevant documentation and information to fulfill the requirements of the visa programs Monitoring and communicating the progress of clients' application status and...

  • IT Support Specialist

    4 days ago

    Taguig, National Capital Region, Philippines JKS Tech Solutions Inc. Full time ₱600,000 - ₱800,000 per year

    Position: IT Support SpecialistDepartment: IT DepartmentReports to: IT SupervisorJob SummaryWe are looking for a skilled and proactive IT Support Specialist to join our IT team. The ideal candidate will be responsible for troubleshooting and maintaining hardware, software, and network systems while providing responsive support for incidents and service...