Client Support Specialist

4 weeks ago

Taguig, Philippines AIMS IMMIGRATION AND RELOCATION SPECIALIST (MANILA) Full time

Role Overview Assisting clients with their Australia visa applications Communicating and consulting clients on their eligibility for Australia visa programs Working with clients to obtain relevant documentation and information to fulfill the requirements of the visa programs Monitoring and communicating the progress of clients' application status and ensuring all documents are valid and/or updated Respond to client queries promptly during the application process Taking ownership of clients' applications from initiation to visa outcome Submission of clients' applications with accurate and complete information and documentation in a timely manner Communicating with and submission of applications to Australia immigration authority and professional bodies relevant to the visa programs Be the subject matter expert in Australia visa programs Continuous research on Australia migration policies and assessing the impact on the company and clients Maintaining the company's data library for seamless retrieval and reference to client files Manage client complaints and feedback in an expeditious manner with the goal of client satisfaction in the company's service standards Skills and Competencies Bachelor's Degree and above Excellent command of spoken and written English At least 2 years of working experience, preferably in an operational and client support role and/or immigration industry Superb attention to detail and accuracy Strong multi-tasking and organizational skills Demonstrate a professional, proactive, and mature demeanor Able to work independently and also be a team player by contributing solutions and enhancing collaboration within the team Knowledge of Australian temporary and permanent visa programs (e.g., TSS, 189, 190, 491) Experience with ImmiAccount and SkillSelect platforms is highly desirable #J-18808-Ljbffr

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    Taguig, Philippines Nasdaq, Inc. Full time

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    Taguig, National Capital Region, Philippines Asia Affinity Property Management, Inc. Full time ₱250,000 - ₱500,000 per year

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    Taguig, National Capital Region, Philippines Alveo Land Full time ₱600,000 - ₱800,000 per year

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    Taguig, Philippines Nimbyx Full time

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