Walmart Expert
3 weeks ago
Job Description
Location: SM Clark, Pampanga. Onsite position. We are hiring Customer Service Representatives (CSR) to join our team. This role involves assisting customers via phone, chat, or email, providing accurate information, resolving concerns, and delivering quality service in a supportive work environment. No prior experience is required; training is provided. Virtual and on-site hiring processes may be utilized depending on the posting.
Responsibilities- Handle customer inquiries via phone, email, or chat in a professional manner
- Provide accurate information and solutions to client concerns
- Maintain customer satisfaction through high-quality service
- Document and update customer records in the system
- Work collaboratively with team members to ensure a seamless customer experience
- Take extra steps to engage customers and ensure satisfaction
- Open to High School, SHS, College Undergrad, and College Graduates
- No BPO experience required (6 months+ experience is an advantage)
- Good communication skills (verbal and written)
- Willing to work onsite at SM Clark, Pampanga
- Amenable to shifting schedules and holidays
- Competitive salary (as advertised per posting)
- HMO coverage and government-mandated benefits
- Paid training and night differential
- Career growth opportunities
- Fast application process – No final interview required
Apply now and start your career with us.
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