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Customer Service

Posted today

Job Description

REQUIREMENTS:

COLLEGE GRADUATE WITH EXPERIENCE IN SALES.

PROFICIENT IN MS OFFICE, EXPERIENCE IN SALES/ MARKETING

GOOD IN TIME MANAGEMENT, FLEXIBLE AND WILLING TO LEARN NEW SYSTEM.

WITH PLEASING PERSONALITY.

JOB DESCRIPTION:

Assigned in handling client concerns through phone calls and emails.

Support basic agents concerns, coordinate items from other branch to Subic branch. Email marketing and telemarketing, sales, quotation.

Job Type: Full-time

• Company events
• Paid training
• Promotion to permanent employee
• Transportation service provided

Customer Service Engineer

Posted today

Job Description

• BS in Engineering Degree (preferably IE, ECE, EE) or equivalent
• Has the ability to ensure coordination of activities and adequate information exchange within the company and client.
• With excellent English communication skills
• With Experience in Customer Service is a plus.
• Must have background in Electronics
• Willing to be assigned in Cabuyao/ Calamba, Laguna.
• Fresh Graduates are welcome to apply.
• Flextime
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Transportation service provided

Ability to commute/relocate:

• Tanuan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

Customer Service Assistant

Canlubang, Laguna ₱ Y Rising Business Concepts and Services, INC

Posted today

Job Description

Job Description

• Providing sales invoices, delivery receipts, credit notes, or any documents as requested by other departments by coordination with the respective team.
• Processing of Samples for Demo/Trial, Sales monitoring, Order processing – CP, Rice & Corn plus consignment and usage report for Key Accounts,
• TNT RUP FOC Processing (Dekalb)
• Returns, Inquiry questions and Product complaints
• Analyze and allocate available stock for pending orders (GT-CP "CP Product")

Job Type: Full-time

• Free parking
• Health insurance

Language:

Customer Service Representative

Posted today

Job Description

OPEN TO FRESH GRADUATES

What is your role?

• You will support the Major and Industrial customer of Linde and ensure the needs of this critical customer base are met for billing, cylinder, and general account enquiries at first point.

What will you do?

• Communicating with and responding promptly to customer inquiries through various channels (phone, email and chat)
• Actively listen to the customer to gain an understanding of the issue they are experiencing, so that you can offer them the right solution.
• Clarify the requirement; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Have a strong attention to detail; using the correct transition type; recording all necessary information accurately in the appropriate systems; following up cases where necessary to ensure the customer's enquiry is resolved.
• Keeping records of customer interactions and transactions according to process.
• Identify customer interactions that are classified as at-risk or opportunities and escalate them to the appropriate regional Sales team to ensure customers are retained and won wherever possible.
• Identify customer interactions that could be handled digitally by the customer and educate the customer on the digital / self-serve options available to them.

Job Type: Full-time

• Company events
• Life insurance

Ability to commute/relocate:

• Santa Rosa City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

Willingness to travel:

• 100% (Required)

Customer Service Associate

Posted today

Job Description

What is your role?

• You will support the Major and Industrial customer of Linde and ensure the needs of this critical customer base are met for billing, cylinder, and general account enquiries at first point.

What will you do?

• Communicating with and responding promptly to customer inquiries through various channels (phone, email and chat)
• Actively listen to the customer to gain an understanding of the issue they are experiencing, so that you can offer them the right solution.
• Clarify the requirement; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Have a strong attention to detail; using the correct transition type; recording all necessary information accurately in the appropriate systems; following up cases where necessary to ensure the customer's enquiry is resolved.
• Keeping records of customer interactions and transactions according to process.
• Identify customer interactions that are classified as at-risk or opportunities and escalate them to the appropriate regional Sales team to ensure customers are retained and won wherever possible.
• Identify customer interactions that could be handled digitally by the customer and educate the customer on the digital / self-serve options available to them.

Job Type: Permanent

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)

Customer Service Analyst

Posted today

Job Description

Primary Responsibilities:

• Ability to communicate effectively and professionally with customers. Digest large amounts of data quickly, deal with ambiguity, be decision-oriented, a quick learner and open minded.
• Receipt, review and processing of customer orders, RFQ's and discrepancies in accordance with standard terms and conditions or customer specific contractual obligations.
• Extensive internal interface with various support organizations within the organization.
• Ensuring all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.
• Management of contracts to include assistance with customer delivery status inquiries, customer delivery expedite requests, the implementation of contract modifications to standard work and other customer requests as needed.
• Responsible for assisting with timely payment from customers.
• Participate in continuous improvement initiatives.
• Documented success in maintaining a high level of ownership towards assigned responsibilities
• Ability to train and develop others around them in areas of expertise
• Non-traditional working hours may be required as needed.

Preferred Qualifications:

• SAP knowledge
• ACE, Six Sigma continuous improvement experience
• Reporting, database manipulation and/or VBA a plus
• Effective written and verbal communication
• Bachelor's degree required for this position

Customer Service Planner

Posted today

Job Description

Collect customer order forecasts, develop delivery plans, coordinate with various departments within the factory to deliver on time and in quantity according to the production delivery process.

Organize shipment information and reconcile accounts on time every month.

Maintain customer relationships and promptly handle customer abnormal feedback.

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Job title

Location

Analyst, Customer Service

Posted today

Job Description

Date Posted:

Country:

Philippines

Position Role Type:

Unspecified

Job Responsibilities

• Manage and act as primary point of contact for all intercompany orders to Galley Inserts
• Enter and/or update sales order in SAP as needed
• Ensure that order details are correct including part numbers, quantity and pricing
• Collaborate with Planning and ImpEx team on requirements and ship dates
• Update order's ship date in BSP on timely manner
• Respond promptly to inquiries related to order status, pricing, delivery, cancelation and returns.
• Provide daily and monthly reports to support on time delivery.
• Keep records of customer interactions and process customer accounts
• Meet personal/customer service team targets (KPI)
• Ensure compliance with company policies and internal process
• Perform other duties as required by departmental procedures

Qualifications

• Bachelor's degree in Business Administration, Business Management, or a related field
• 3+ years of experience in Customer Service as a Customer Service Representative, Customer Service Executive, or a similar role
• Customer oriented and committed to provide excellent customer service
• Strong attention to detail and organizational skills.
• Strong numerical, written, and verbal communication and reasoning skills.
• Ability to work effectively with cross functional team
• Ability to multi-task, prioritize, and manage time effectively
• Have high regard to professional etiquette towards customers and organization
• Experience resolving customer complaints.
• MS Excel and PowerPoint proficient
• Experience using SAP ERP system is a plus but not required

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers, and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Terms: Click on this link to read the Policy and Terms

Customer Service Admin

Posted today

Job Description

• Ability to lead a team, be flexible and willing to support the team in any situation
• Check the outgoing deliveries with team prior to booking
• Upload deliveries to TMS system and coordinate with the Supervisor
• Encode everyday transactions to the system
• Collect of PODs from truck partners, segregate the PODs per customer
• Provide customer counterparts regular reports like weekly movement report, documents status, pre and final alert
• Prepares shipment authorization for customer's approval

Skills and Qualifications:

• Graduate of BS Custom or any Business course
• At least 6 months to 1 year experience as Customer Service Representative in Logistics
• Good in oral and written communication skills
• Proficient in using MS Application and ERP system

Job Type: Full-time

• Opportunities for promotion

Customer Service Representative

Posted today

Job Description

The Customer Service Representative provides responsive and effective customer support by handling inquiries, resolving issues, processing orders, and maintaining accurate records. Ensures customer satisfaction through clear communication, product knowledge, and collaboration with internal teams, while adhering to company policies and procedures.

Candidates must be a graduate of any 4-years degree. Preferably, with at least 6 months of relevant work experience, however newly graduates are welcome to apply. Proficiency in basic computer applications are also required for the role.

Joining our team means being part of a dynamic and growing organization that values Excellence, Customer Delight, Commitment, Innovation, and Teamwork.

We offer a supportive work environment where your skills and ideas are recognized and rewarded. With opportunities for professional development. Be part of a company that invests in its people and fosters a culture of excellence and integrity.

About FAST Logistics Group

With 50 years of experience, FAST stands at the forefront of end-to-end logistics and supply chain management in the Philippines. Leveraging their extensive network, they provide a comprehensive range of solutions, encompassing transport, warehousing, and selling distribution. FAST operates the largest warehouse footprint in the country, the largest fleet of trucking transport, and the widest selling and distribution network, with over 13,000 employees covering 94% of the country's provinces.

With a tech-forward mindset, FAST continues to pioneer innovation and solutions in all facets of Philippine logistics, ensuring that everything they do is future-proofed and continuously advancing.

For more information, visit

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

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