Walmart Expert

18 hours ago


Ilocos Sur Philippines Buscojobs Full time

Overview

Inviting applications for the role of Process Developer, Customer Service. In this role, you will support customers in English via calls and emails.

Responsibilities
  • Receive and respond to customer calls, emails and chats; capture and verify required information
  • Support customer enquiries with empathy regarding financial products and services in an efficient and timely manner
  • Resolve customer issues and concerns in a professional and efficient manner
  • Maintain accurate records of customer interactions and resolutions
  • Effectively communicate solutions and recommendations to clients
  • Stay up to date with product and service offerings to provide accurate information to customers
  • Meet or exceed established performance metrics, such as response time and customer satisfaction
  • Meet or exceed quality assurance targets
  • Effective Client Account Management to drive client advocacy
Qualifications
  • Minimum Qualifications: High School or Senior High School Graduate; customer service experience preferred in financial services; strong written and verbal communication; strong numeracy and problem-solving skills; ability to work in a fast-paced environment with high volume; strong attention to detail and professional attitude
  • Open to flexible schedule, including evenings and weekends
  • Preferred Qualifications/ Skills: communication, decision making, critical thinking
Company and Values

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to a dynamic work environment that values respect and integrity, customer focus, and innovation, and does not charge fees to process job applications.

#J-18808-Ljbffr
  • Walmart Expert

    17 hours ago


    , Aklan, Philippines Buscojobs Full time

    Achieve career happiness. JobsOnline is the single destination with every job everywhere Customer Service Posted today Job Description REQUIREMENTS: COLLEGE GRADUATE WITH EXPERIENCE IN SALES. PROFICIENT IN MS OFFICE, EXPERIENCE IN SALES/ MARKETING GOOD IN TIME MANAGEMENT, FLEXIBLE AND WILLING TO LEARN NEW SYSTEM. WITH PLEASING PERSONALITY. JOB DESCRIPTION:...

  • Walmart Expert

    17 hours ago


    , Davao del Sur, Philippines Buscojobs Full time

    Job Description Location: SM Clark, Pampanga. Onsite position. We are hiring Customer Service Representatives (CSR) to join our team. This role involves assisting customers via phone, chat, or email, providing accurate information, resolving concerns, and delivering quality service in a supportive work environment. No prior experience is required; training...


  • , Metro Manila, Philippines SellerX Full time

    Join to apply for the Marketplace PPC Manager (x/f/m) role at SellerX 1 week ago Be among the first 25 applicants Join to apply for the Marketplace PPC Manager (x/f/m) role at SellerX Get AI-powered advice on this job and more exclusive features. Direct message the job poster from SellerX Global Talent & Sales Expert || Tech, Retail, E-commerce, Banking...

  • Walmart Expert

    2 weeks ago


    , Pampanga, Philippines Buscojobs Full time

    Overview Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills. Achieve individual revenue and customer service targets to support delivery of team/departmental targets. Support implementation of new technology and work methods to...


  • , , Philippines BRAVADO HOLDINGS Full time

    About Us BravadoHoldings, LLC is a fast-growing e-commerce company that markets national and private-label products through online stores and third-party marketplaces—including Amazon, Walmart, and eBay. Our data-driven approach and focus on customer experience have helped us rank in the top 1% of all Amazon sellers and continue to scale across channels....


  • , , Philippines KDCI Outsourcing Full time

    Join to apply for the E-Commerce Account Manager role at KDCI Outsourcing 1 day ago Be among the first 25 applicants Join to apply for the E-Commerce Account Manager role at KDCI Outsourcing Job Summary:KDCI is seeking a results-driven and detail-oriented E-Commerce Account Manager to support our client in managing and growing their presence on...

  • Data Encoder

    2 weeks ago


    , , Philippines Skydev Solutions Inc. Full time

    Join to apply for the Data Encoder role at Skydev Solutions Inc. 2 days ago Be among the first 25 applicants Join to apply for the Data Encoder role at Skydev Solutions Inc. Get AI-powered advice on this job and more exclusive features. Job Posting: Data EncoderLocation: Subic Bay Freeport Zone - SBMAEmployment Type: Full TimeAbout The RoleWe are looking...

  • IT Tech Support

    7 days ago


    Philippines Podean Full time ₱250,000 - ₱500,000 per year

    Podean is the leading global marketplace marketing agency. We work with progressive brands across the globe to unlock potential on Amazon, Target, Walmart, and other marketplaces. Our services span eCommerce strategy, content creation and optimization, media management, retail operations, data and analytics, consulting, and social commerce. Recent award wins...


  • , Metro Manila, Philippines Buscojobs Full time

    Overview Position Overview: A Senior Accounting Specialist II will work on one of our client teams. They will receive the training for the clients they are placed on and will then be expected to work efficiently and accurately. They will work with the Service Delivery Manager to communicate accurate information to other team members and will troubleshoot any...


  • , , Philippines Soothing Home Full time

    We are a rapidly growing eCommerce business. Our mission is to deliver exceptional products and experiences to our customers while continuously improving our operations. We are looking for a dedicated eCommerce Operations Manager to oversee and optimize the daily operations of our business and contribute to its long-term success. Position Overview: As the...