Customer Relations Associate

4 weeks ago

Makati, Philippines Credit Corp Full time

Be a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.

Customer Relations Associate - AU DP

Credit Corp Group is not your average Debt Collection agency. We are an ASX200 company, with 2 main business streams: debt purchase and consumer lending productively operating across different branches in Australia, New Zealand, USA and Philippines. Our results in recent years have been fantastic as we continue to grow and expand our horizon. At the heart of our business is the fairness, respect and inclusion of all our clients and staff.

What is the Customer Relationship Associate (Collections) role?

  • You will be the front line of our debt collection business playing a key role across our organisation.
  • You will be a problem solver, so if you are curious and motivated to find answers, this job is for you
  • You will be given a portfolio of accounts and will spend half your time investigating leads to trace customers and the other half negotiating to support customers to find a sustainable way to resolve their financial problems.

What's in it for you?

  • Enjoy working in a Day shift
  • Paid extensive and structured training before you start the role
  • HMO benefits on your first day + dependents upon tenure
  • Retirement package to insure your future
  • Competitive starting monthly package (basic + tax free allowances), incentives & performance-based salary adjustments.
  • Experience work-life balance in a culture-friendly environment

What are we looking for?

  • Able to work onsite in our Ayala Makati office
  • Willing to work on Australian time zone (Dayshift)
  • Goal-oriented and results-driven
  • Ability to convey thoughts well in English
  • Competitive, respectful and empathetic
  • Must have authenticated SSS, Philhealth, Pagibig, TIN numbers and 2 valid IDs ready before applying

You don't need to be harsh to work as a Debt Collector We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you.

All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values.

Join our exciting collections team today

Advertised: 02 Sep 2025 Singapore Standard Time
Applications close:

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