Client Success

Job post consolidates multiple client support roles. The description includes responsibilities, qualifications and benefits for several positions. Below is a cleaned, focused version preserving the original content language where present and organizing by role. Expiry indicators present: “This advertiser has chosen not to accept applicants from your region.”

Client Success Onboarding Manager - GHL Projects

Posted 1 day ago • Job Viewed

Job Description

We are mass hiring for Call Center Agents as prior in our Metro Manila sites. Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers.
• Contribute to a positive and collaborative team environment.

Qualifications:

• With good communication skills
• At least conversant in the English language
• Computer Literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Note: This advertiser has chosen not to accept applicants from your region.

Client Support

Posted today

Job Description

We are looking for dedicated Call Center Agents in Metro Manila with easy and fast one-day hiring process. Earn up to 25k monthly plus more benefits. This is an urgent hiring opportunity.

Responsibilities:

• Answer incoming customer calls and inquiries.
• Resolve customer complaints and escalate issues as needed.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.

Qualifications:

• At least High school graduate
• No prior experience necessary—we provide comprehensive training
• Good communication and interpersonal skills
• At least conversant in the English language with confidence
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

What we Offer:

• Pioneer, Non-voice, and Easy Accounts Available
• Day Shift, Night Shift, and Shifting Schedules
• Additional leave
• Health insurance
• Paid training

This advertiser has chosen not to accept applicants from your region.

2

Client Support Specialist

Taguig, National Capital Region

Posted 1 day ago • Job Viewed

Job Description

QUALIFICATIONS

• Minimum of 1-year relevant work experience in client support or a related field
• Open to working on-site during night shifts and rotating schedules
• Proficient in English with strong verbal and written communication skills
• Tech savvy and proficient in utilizing MS Office, G Suite, CRM Systems (Zendesk) and the likes
• Willing to do extended working hours every month-end (Paid Overtime)
• A team player and is motivated to get things done
• Organized, detail-oriented and can multi-task
• Commitment to providing exceptional customer service and maintaining a positive attitude at all times
• Willing to start ASAP

JOB DESCRIPTION

• Consistently delivering exceptional customer service experiences to account holders from the US and Canada markets
• Acknowledging and responding promptly to clients' inquiries via calls, live chats and/or emails
• Guiding customers through order taking, troubleshooting and/or navigating through company sites
• Reviewing client accounts, providing updates and information about billing, shipping, refunds, and other account-related items
• De-escalating situations involving clients with concerns and/or offering further support
• Ensuring customer satisfaction by building engagement to going the extra mile
• Taking part in designated projects (Call-out projects, Subscription revivals, etc.) within the specified timeline

Job Type: Full-time

This advertiser has chosen not to accept applicants from your region.

3

Client Support Associate

Posted 1 day ago

Job Description

Make Your Next Big Career Move with KMC Solutions as a Customer Service Advocate. Zenni Optical project focused on global customer experience.

Customer Service Advocates play a critical role on Zenni's Customer Service team, supporting customers worldwide 24/7 across multiple channels.

Perks and Benefits

• Competitive salary package
• Health Insurance / HMO coverage
• Above-standard leave credits
• Unlimited coffee onsite
• Access to Sprout HR cloud platform
• Diverse learning and growth opportunities

Key Responsibilities

• Deliver exceptional customer service via phone, email, chat, SMS, and social media.
• Respond promptly to customer inquiries on order updates, product requests, and issue resolution.
• Demonstrate product knowledge and provide style advice to customers.
• Collaborate with Technology, Product, and Site teams to communicate feedback and improve.
• Maintain Zenni's customer-first tone in all interactions.

Qualifications

• At least 1 year of experience handling e-commerce or retail accounts as a CSR
• Excellent verbal and written English
• Strong customer-first mindset and problem-solving skills
• Willingness to adapt to rotating schedules
• Professional, personable, adaptable with a positive attitude

Work Setup

• Onsite
• Night Shift
• Location: Makati

This advertiser has chosen not to accept applicants from your region.

4

Client Support Analyst

Posted 1 day ago

Job Description

Nasdaq Manila – Client Support Analyst role in a hybrid setup (Bonifacio Global City, Taguig).

What You Will Do

• Provide reactive support for data queries and resolve issues timely
• Participate in ad-hoc data projects and improve data quality
• Collaborate with Product Specialists and Account Managers to support global clients
• Document client interactions in CRM
• With experience, direct client engagement may increase

What We Expect

• Bachelor's in related field
• At least two years in a shared services environment
• Familiarity with Capital Markets
• Excellent English communication
• Detail-oriented, multi-tasking
• Willing to work night shift (8am-5pm US PT) and occasional in-office

Does It Sound Like You? Apply via the link. Nasdaq is an equal opportunity employer.

5

Client Support Representative

Posted today

Job Description

We are mass hiring for Call Center Agents in Metro Manila. Sapient urgent hiring.

Responsibilities:

• Resolve customer inquiries, escalate as needed
• Maintain records of interactions
• Provide accurate information and support

Qualifications:

• Good communication
• English proficiency
• Computer literate
• Problem-solving abilities
• Fast-paced environment

Our Benefits:

• Monthly commissions
• HMO with 2 dependents
• Paid leaves, OT & holiday pay
• 13th-month pay
• Career growth opportunities

Note: This advertiser has chosen not to accept applicants from your region.

6

Client Support Agent

Posted 1 day ago

Job Description

Role requires strong communication, negotiation, analytical and trainable mindset. Responsibilities include handling both new/existing clients, identifying upsell opportunities, training staff, and supporting multiple channels.

System/Analysis Work

• Quality measurements, testing and documentation
• Data analysis, reporting, BI improvements
• Collaborate with teams to integrate systems

Qualifications

• High school or higher; data science background helpful
• Willing to work night shifts; customer-focused
• Leadership, Excel/Sheets proficiency

Benefits include health plan, training, and shifts around 24/7 operations.

This advertiser has chosen not to accept applicants from your region.

7

Client Support Associate – Zenni Optical (KMC Solutions)

Posted 1 day ago

Job Description

Customer Service Advocate for Zenni Optical project. 24/7 support across multiple channels. Onsite in Makati with night shift.

Perks

• Competitive salary, HMO
• Leave credits, coffee, growth opportunities

Key Responsibilities

• Multichannel customer service
• Product knowledge and style advice
• Feedback to tech/product teams

Qualifications

• 1+ year CSR exp in e-commerce/retail
• English proficiency
• Willing to rotate shifts

Work Setup

• Onsite
• Night Shift
• Location: Makati

This advertiser has chosen not to accept applicants from your region.

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