
Account Manager
21 hours ago
Overview
Location: Pasig City, National Capital Region
Salary: ₱ - ₱
Employer: Pronto Marketing (Pronto Group Inc.)
Posted: today
Job DescriptionPronto Marketing is a full-service WordPress agency providing website support and digital marketing services to over 1,000 small businesses around the world, primarily in the United States. Founded in 2008 in Thailand, we have a team of 100+ professionals comprising developers, designers, copywriters, project managers, SEO specialists and client support agents. Our founder has a Microsoft background and an American west-coast approach to running a company: you\'ll be joining a diverse, international team that works hard, has fun, and respects each other and our clients.
Our Digital Marketing Account Managers are client-facing roles dedicated to guiding successful marketing campaigns. They educate clients on campaign strategies and processes, ensuring smooth and timely execution. They act as a vital link between our SEO, blogging, and PPC teams, consistently going above and beyond for our clients and continuously seeking innovative ways to enhance client support. They are meticulous, detail-oriented, and focused on achieving maximum ROI for our clients.
Primary Responsibilities- Client Relationship Management: Serve as the primary point of contact for a portfolio of clients, building and maintaining strong relationships. Lead strategic discussions, conduct regular client calls, and proactively address questions and concerns to ensure a positive client experience.
- Strategic Planning & Campaign Oversight: Develop digital marketing strategies and roadmaps. Monitor campaign performance across channels (SEO, PPC, content marketing), analyze data to identify opportunities for growth, and provide data-driven optimization recommendations.
- Reporting & Communication: Prepare and present performance reports that translate complex data into clear insights and actionable recommendations for clients.
- Problem-Solving & Collaboration: Identify and resolve client issues, coordinating with internal specialists to ensure seamless execution and alignment with client objectives.
- Stay Current: Continuously research and stay up-to-date on the latest digital marketing trends, technologies, and best practices.
- 3+ years of experience in digital marketing, preferably in an agency environment.
- Proven experience in developing and implementing successful digital marketing strategies.
- Strong understanding of SEO, SEM, social media, content marketing, analytics, and conversion rate optimization.
- Proficiency with tools such as Google Analytics, Google Ads, Google Search Console, lead tracker, Asana, Ahrefs, etc.
- Exceptional verbal and written communication, relationship-building, and presentation skills.
- Customer-centric mindset with a proactive, problem-solving approach.
- Ability to manage multiple client engagements and priorities effectively.
- Bachelor\'s degree in a relevant field.
- Team-oriented, detail-focused, and adaptable to evolving trends.
- Be the go-to partner for clients, helping them achieve real business growth.
- Design and run digital campaigns across Google, social media, email, and SEO.
- Review campaign data and translate it into clear reports clients can understand.
- Work with a creative, supportive team that values your ideas.
Digital Marketing Account Manager — Posted 1 day ago
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