Associate Customer Success Manager, Scale
3 weeks ago
Associate Customer Success Manager, Scale (APJ) Workato is seeking an Associate Customer Success Manager to work with customers in our Scale segment. About Workato: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Why join us? We believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We offer a vibrant and dynamic work environment along with a multitude of benefits. Responsibilities: The Customer Success Team at Workato is the frontline for developing customer champions, driving product adoption, and empowering teams to fulfill their goals. The Associate Scale CSM will work with customers in strategic 1:1 engagements for high-impact customer objectives or by facilitating 1:many success programs. Work with a portfolio of approximately 300 Scale customers across the APJ region to increase adoption, deepen engagement, and grow retention rates Work directly with Workato’s Scale customers to help them achieve their desired outcomes and achieve success with the product Leverage tools and technology to deliver value to multiple accounts at once through 1:many programs Resolve inbound customer requests in an efficient and powerful manner Proactively engage at-risk customers in strategic 1:1 engagements based on data signals Excel in an ever-evolving space by creating detailed strategies and clear work plans to result in business success for your client portfolio Represent the voice of the customer and influence the product development roadmap Partner with Sales, Technical Consulting, and Product teams to ensure the customers' retention and maximize the account potential with an excellent customer experience Requirements: 2+ years of experience in customer-facing roles Strong sense of customer empathy and being customer-centered Familiarity with integration technology landscape Soft Skills / Personal Characteristics: Strong problem solving and analytical thinking skills Ability to collaboratively build assets and materials for customers and colleagues Entrepreneurial drive and comfort working in ambiguous, quickly-changing environment A passion for and belief in the power of automation to drive business value Excellent interpersonal, communication, and persuasion skills We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr
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Customer Experience Associate
2 weeks ago
Muntinlupa, Philippines Primer Group Full timeJob Summary The Customer Experience Associate ensures a smooth and positive experience for clients by handling inquiries, orders, and concerns with accuracy and professionalism. The role supports day-to-day customer operations — from managing order updates and issue resolution to coordinating with internal teams — to maintain service quality and...
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Delivery Driver
1 week ago
Muntinlupa, Philippines Dempsey Sourcing Associate Full timeWE'RE HIRING '' DELIVERY DRIVER '' LOCATION: Poblacion, Muntinlupa City SALARY: To be discussed. QUALIFICATIONS: - Safely and efficiently transporting goods using a vehicle, such as a car, truck, or van. - Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. - Handling packages and goods, loading them onto the...
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Customer Success Specialist
4 weeks ago
Muntinlupa, Philippines Outsourced Full timeCustomer Success Specialist (Hybrid - Alabang) Outsourced is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and...
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Associate Director, Client Management
3 weeks ago
Muntinlupa, Philippines First Advantage Full timeOverview The Associate Director of Client Management will build and lead a regional team of client managers supporting our enterprise clients across ASIA. This role is responsible for driving enterprise client satisfaction, retention, accelerating service adoption, driving continuous process and service quality improvement, and ensuring world-class delivery...
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Manager
4 days ago
Muntinlupa, Philippines Genpact Services LLC Full timeOverview Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry‑first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter,...
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Financial Customer Care Associate
3 weeks ago
Muntinlupa, Philippines Metacom Careers Full timeOverview Start your career in the financial industry with Foundever Mandaluyong–Shaw. As a Financial Customer Care Associate, you will assist clients with their financial account inquiries while providing excellent customer service. This role is open to K-12 graduates or those who have completed at least 2 years in college—no work experience required....
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Manufacturing Resource Planning Associate
2 weeks ago
Muntinlupa, Philippines Green Cross, Inc. Full timeManufacturing Resource Planning Associate Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Green Cross, Inc. GREEN CROSS INC. IS LOOKING FOR A MRP ASSOCIATE TO BE PART OF OUR GROWING FAMILY. We would like to be known as “Pamilyang Propesyonal.” At GCI, we are a family. We take care of our employees as we...
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Muntinlupa, Philippines Genpact Services LLC Full timeOverview Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at...
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Sr. Associate, Associate Relations
3 weeks ago
Muntinlupa, Philippines Capital One Full timeCapital One - Muntinlupa City, National Capital Region, Philippines Sr. Associate, Associate Relations Role: To assist the Principal HR Specialist, supervise HR Coordinators, manage and ensure day-to-day operations meet standards and achieve goals in the assigned functional area of Human Resources such as Associate Relations. Responsibilities Provide...
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Master Data Associate
1 week ago
Muntinlupa, Philippines Michael Page Full timeBe part of a growing Shared Services team Experience working in a hybrid Midshift role About Our Client Our client is a global leader in the Testing, Inspection, and Certification industry, particularly recognized in the health and safety sector. Operating in over 100 countries with a strong reputation for quality, integrity, and precision, they are...