Associate Customer Success Manager, Scale
2 days ago
Associate Customer Success Manager, Scale (APJ) Workato is seeking an Associate Customer Success Manager to work with customers in our Scale segment. About Workato: Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Why join us? We believe in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We offer a vibrant and dynamic work environment along with a multitude of benefits. Responsibilities: The Customer Success Team at Workato is the frontline for developing customer champions, driving product adoption, and empowering teams to fulfill their goals. The Associate Scale CSM will work with customers in strategic 1:1 engagements for high-impact customer objectives or by facilitating 1:many success programs. Work with a portfolio of approximately 300 Scale customers across the APJ region to increase adoption, deepen engagement, and grow retention rates Work directly with Workato’s Scale customers to help them achieve their desired outcomes and achieve success with the product Leverage tools and technology to deliver value to multiple accounts at once through 1:many programs Resolve inbound customer requests in an efficient and powerful manner Proactively engage at-risk customers in strategic 1:1 engagements based on data signals Excel in an ever-evolving space by creating detailed strategies and clear work plans to result in business success for your client portfolio Represent the voice of the customer and influence the product development roadmap Partner with Sales, Technical Consulting, and Product teams to ensure the customers' retention and maximize the account potential with an excellent customer experience Requirements: 2+ years of experience in customer-facing roles Strong sense of customer empathy and being customer-centered Familiarity with integration technology landscape Soft Skills / Personal Characteristics: Strong problem solving and analytical thinking skills Ability to collaboratively build assets and materials for customers and colleagues Entrepreneurial drive and comfort working in ambiguous, quickly-changing environment A passion for and belief in the power of automation to drive business value Excellent interpersonal, communication, and persuasion skills We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr
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Customer Success Manager
3 weeks ago
Muntinlupa, Philippines WNS Full timeJob Description Build and maintain strong, long-lasting customer relationships. Serve as the primary point of contact for client needs, inquiries, and escalations. Guide new clients through onboarding to ensure smooth adoption of products or services. Conduct product demonstrations, training sessions, and workshops tailored to client needs. Act as the...
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Customer Success Specialist
5 days ago
Muntinlupa, Philippines Outsourced Full timeCustomer Success Specialist (Hybrid - Alabang) Outsourced is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and...
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Process Associate
3 weeks ago
Muntinlupa, Philippines Genpact Full timeOverview Process Associate - BFS . Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global...
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Client Success Manager
3 weeks ago
Muntinlupa, Philippines WNS Full timeWNS Muntinlupa City, National Capital Region, Philippines Client Success Supervisor Location: Muntinlupa City, National Capital Region, Philippines Responsibilities Understand client’s value prop and be able to clearly articulate the impact of our solutions for our client’s needs Serve as the primary point of contact for clients, understanding their...
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Financial Customer Care Associate
2 weeks ago
Muntinlupa, Philippines METACOM Full timeStart your career in the financial industry with Foundever Mandaluyong–Shaw. As a Financial Customer Care Associate, you will assist clients with their financial account inquiries while providing excellent customer service. This role is open to K-12 graduates or those who have completed at least 2 years in college—no work experience required. Enjoy a...
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Manufacturing Resource Planning Associate
3 weeks ago
Muntinlupa, Philippines Green Cross, Inc. Full timeManufacturing Resource Planning Associate GREEN CROSS INC. IS LOOKING FOR A MRP ASSOCIATE TO BE PART OF OUR GROWING FAMILY. We would like to be known as “Pamilyang Propesyonal.” At GCI, we are a family. We take care of our employees as we take care of our own family. We value trust, integrity, performance, excellence, and individual and team...
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Muntinlupa, Philippines Genpact Services LLC Full timeOverview Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at...
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Senior Associate
3 weeks ago
Muntinlupa, Philippines Genpact Full timeOverview Senior Associate - Business Analyst - ITO Ready to build the future with AI? At Genpact, we lead in AI and digital innovation, with the AI Gigafactory accelerating scalable technology solutions for global enterprises. Inviting applications for the role of Senior Associate, Business Analyst. Role: The Business Analyst applies knowledge of business...
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Sr. Associate, Associate Relations
3 weeks ago
Muntinlupa, Philippines Capital One Full timeOverview Capital One Muntinlupa City, National Capital Region, Philippines Senior Associate, Associate Relations Capital One Muntinlupa City, National Capital Region, Philippines Note: This description has been refined to remove boilerplate and present responsibilities and qualifications clearly. General Responsibilities General Responsibilities: ...
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Associate Manager
3 weeks ago
Muntinlupa, Philippines ZALORA Group Full timeIntroduction In the Associate Manager position, you’ll drive the strategic direction and execution of marketing campaigns for your assigned categories, overseeing planning, budgeting, and partner relationships. You’ll also combine project management with business development, ensuring your campaigns align with ZALORA’s objectives and deliver...
