
Business Process Specialist
4 weeks ago
Business Process Specialist - Makati/Taguig
Location: Makati|Taguig, National Capital Region
Posted today
Job DescriptionBusiness Analyst — 8-10 Years Business Analysis experience
Process Improvement Team Lead (Eh 1729)Location: Mandaluyong, National Capital Region · Accenture
Posted today
Job DescriptionDuties and Responsibilities:
- Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
- Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
- Assist organization in the creation, monitoring, measurement and analysis of standardized processes
- Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
- Provide support/input to weekly and/or monthly KPI reports and review meetings
- Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
- Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences
- Communicate to key management stakeholders on salient quality issues and business opportunities
- Open to college graduate and undergraduate with relevant work experience
- At least 1 year of experience in handling a project in a client-facing role
- Skills and experience in Power BI
- Experience in Value Stream Mapping (VSM)
- Experience in Business Excellence
- Knowledge of Six Sigma principles
- Six Sigma certification is an advantage
Note: Terms and conditions apply.
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