Senior Operations Manager
3 weeks ago
Senior Operations Manager - Service Desk (BGC, Taguig) About the job (Onsite) HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus 24 Leaves Annually Requirements 4 to 5 years as an operations manager with experience in handling help desk/service desk operations 6 years minimum BPO/BPM experience Must have managerial leadership experience already. Amenable to working on-site in BGC Amenable to work in shifting schedules Able to start ASAP Preference to ITIL-certified candidates Responsibilities Develops plans, identifies people, and coordinates infrastructure and technology requirements with the transition team for the specific process(es) in order to deliver on the target delivery model. Provide resources to the transition team to finalize the process definition & documentation and sign off for the specific process(es) within his/her purview in order to finalize the to-be process. Provides inputs from an operations perspective to the SOW in order to complete the contractual process. Provides inputs on the training/certification methodology to the transition team in order to ensure the right skilling on engagement. Plans and monitors the resource deployment (team size, span, shift utilization, skill sets, technology rollout) and ongoing monitoring for his specific process(es) in order to ensure budget & pricing assumptions compliance. #J-18808-Ljbffr
-
Senior Operations Manager
2 weeks ago
Taguig, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱720,000 - ₱2,160,000 per yearNon-negotiables:Non nego - 6-7 years experience in the BPONon-nego - 3 years of Senior Operations Manager experienceRetail account background- Well-versedJob Type: Full-timePay: Up to Php180,000.00 per monthExperience:Overall BPO: 5 years (Required)Senior Operations Manager: 3 years (Required)Work Location: In person
-
Media Implementation Senior Associate
2 weeks ago
Taguig, Philippines Google Operations Center Full timeMedia Implementation Senior Associate - LCS Implementation - MCM Auction We help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on continuous improvement and being better together. Join us! As the Media Implementation Senior Associate, you will be responsible for delivering support for Google Ads and...
-
Digital Media Senior Associate
2 weeks ago
Taguig, Philippines Google Operations Center Full timeDigital Media Senior Associate - Customer Support (Titanium/Gold) - Video 5 days ago Be among the first 25 applicants Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want...
-
Study Operations Manager
4 weeks ago
Taguig, Philippines IQVIA Solutions Operations Center Phils., Inc (PH03) Full timeJob Description Summary Job Overview Oversees, supervises and manages the operational aspects of ongoing projects and programs ensuring quality deliverables on time and within budget. Will ensure that all project work is completed in accordance with SOPs, policies and practices. Manage staff in accordance with organization’s policies and applicable...
-
Business Process Senior Associate
4 weeks ago
Taguig, Philippines Google Operations Center Full timeOverview Join the Business Process Senior Associate - GTM GMP - Dealdesk role at Google Operations Center. As the Business Process Senior Associate for Deal Desk, you will perform data entry and research in various systems and tracking tools. You will apply knowledge of processes and related systems to assist in identifying, assessing and resolving...
-
Digital Media Senior Associate
2 weeks ago
Taguig, Philippines Google Operations Center Full timeDigital Media Senior Associate - Customer Support (Titanium/Gold) - DV360 Join us at Google Operations Center to help users solve problems and achieve their goals while enjoying a culture focused on continuous improvement. As the Digital Media Senior Associate you will provide platform support for the DoubleClick Suite of products such as DV360, SA360, AB,...
-
Digital Media Senior Associate
4 weeks ago
Taguig, Philippines Google Operations Center Full timeOverview Digital Media Senior Associate - Customer Support (Titanium/Gold) - PMAX. The role is to deliver support for Google Ads and analytics products, from problem management to security and technology support. Responsibilities Demonstrates effective, clear and professional written and oral communication Provides prompt and efficient service to Customers...
-
Resource Optimization Senior Associate
4 weeks ago
Taguig, Philippines Google Operations Center Full timeResource Optimization Senior Associate - Hive - Cloud Support at Google Operations Center Location: Taguig, National Capital Region, Philippines Join us at Google Operations Center where we help users and customers solve problems and achieve their goals in a culture focused on continuous improvement. The role supports a 24x7 business model (shift timings...
-
Taguig, Philippines Google Operations Center Full timeOverview Metrics & Reporting Senior Associate - Customer Support - IVL role at Google Operations Center. We help Google users and customers solve problems and achieve their goals, with a culture focused on continuous improvement and collaboration. The Trust & Safety Adspam Team safeguards the integrity of the online advertising landscape by analyzing...
-
Service Desk
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeService Desk - Senior Operations Manager - Taguig Job Openings Service Desk - Senior Operations Manager - Taguig About the job Senior Operations Manager—Service Desk (Taguig) | Onsite Benefits HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus 24 Leaves Annually Requirements 4 to 5 years as an operations manager with experience in...