Software Support Consultant
1 day ago
Software Support Consultant Department: Operations Employment Type: Permanent - Full Time Location: Manila Description As a Software Support Consultant , you will be the first point of contact for both new and existing SettsPlus clients. Your expertise in software support, accounting, and/or the conveyancing industry will be key in helping clients navigate the platform, resolve issues, and optimise their use of the system. You’ll also play an active part in onboarding and training, facilitating seamless migrations, and contributing to the continuous improvement of our software offerings. You will also cross-train on other Dye & Durham solutions including Open Practice, ATOM, Matter Centre, Conveyancing Manager and Unity PMS , expanding your impact across our wider solutions throughout your journey. This is an exciting opportunity to play a critical front-line role in delivering an exceptional customer experience for users of SettsPlus . If this sounds like something you would be interested in, we would love to hear from you. Key Responsibilities Provide high-quality inbound support via phone, email, and Zendesk tickets Diagnose and resolve technical issues, differentiating between user error and software bugs Train and onboard new users through live sessions and online tools Assist clients with navigating trust accounting features, end-of-month processes, conveyancing tasks and reporting with the software Manage multiple support requests and escalate issues as needed Offer general user administration and new customer setup Maintain internal and external knowledge base content Collaborate with integration partners for smooth data exchange Provide backup support across other Dye & Durham software platforms Contribute client feedback to help drive software improvements Skills, Knowledge and Expertise Proven experience in customer support or software helpdesk environments Background in the legal, settlement, or conveyancing industry (preferred) Familiarity with SettsPlus or similar conveyancing workflow tools (advantageous) Strong analytical and problem-solving skills Proficiency in Microsoft Office applications, particularly Excel and MS Word Macros Experience in supporting Microsoft Office integrated platforms Excellent verbal and written communication skills Ability to work collaboratively in a high-volume, fast-paced team setting Salesforce exposure/experience (highly desired) Salesforce Certifications (desirable) Benefits At Dye & Durham we strive to be visionaries As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering a range of learning and career opportunities through mobility and learning. #J-18808-Ljbffr
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Associate Consultant
3 weeks ago
Manila, Philippines Check Point Software Full timeOverview We are looking for Associate Consultants who aspire to be Professional Services Consultants in the IT and network security industry. There will be an intensive training program to groom you to be a future Professional Services Consultant. This role requires high level expertise in Check Point software technologies for on‑premises deployment or in...
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Associate Consultant
2 weeks ago
Manila, National Capital Region, Philippines Check Point Software Full time ₱1,200,000 - ₱2,400,000 per yearWhy Join Us?We are looking for Associate Consultants who aspired to be a Professional Services Consultant In the IT and network security industry. There will be an intensive training program for to groom you to be future Professional Services Consultant.All Professional Services Consultants requires a high level of expertise in Check Point software...
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Support Consultant
7 days ago
Bonifacio Global, Metro Manila, Philippines Ivoclar Vivadent Services & Support, Inc. Full timeAt Ivoclar, we're passionate about "Making People Smile," and we're seeking a detail-oriented Support Consultant (Digital) to join our dynamic global team. As a key member of our customer support team, you will play a crucial role in providing exceptional service and addressing customer inquiries.We believe in investing in our employees and fostering a...
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Software Engineering Manager
3 days ago
, Metro Manila, Philippines Software Ventures International Full timeOverview We are seeking an experienced and strategic Software Development Manager to lead one or more of our high-performing application development teams. You will be responsible for guiding your team's technical direction, fostering a culture of engineering excellence, and ensuring the successful delivery of complex software systems. This role requires a...
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Software Engineering Manager
7 days ago
Manila, National Capital Region, Philippines Software Ventures International Full timeAbout the RoleWe are seeking an experienced and strategic Software Development Manager to lead one or more of our high-performing application development teams. You will be responsible for guiding your team's technical direction, fostering a culture of engineering excellence, and ensuring the successful delivery of complex software systems. This role...
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Support Developer
1 week ago
Manila, Philippines First Line Software Full timeAbout the Company First Line Software is a premier provider of custom software development, cloud services, and IT consulting. With a global presence and deep expertise in healthcare, we build scalable, mission-critical solutions that improve patient outcomes and optimize clinical workflows. Our collaborative culture, long-term client partnerships, and...
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Support Developer
1 week ago
Manila, Philippines First Line Software Full timeAbout the Company First Line Software is a premier provider of custom software development, cloud services, and IT consulting. With a global presence and deep expertise in healthcare, we build scalable, mission-critical solutions that improve patient outcomes and optimize clinical workflows. Our collaborative culture, long-term client partnerships, and...
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Software Support Consultant
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeProcurement Software Ordering Consultant Posted 1 day ago Main location: Philippines, Taguig Job Description Category: Business Consulting, Strategy and Digital Transformation Position ID: J Employment Type: Full Time Position Description: Serves as the Subject Matter Expert and primary point of contact for the end-to-end software ordering process, including...
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Software Support Consultant
4 weeks ago
Manila, Philippines Dye & Durham Corporation Full timeDescription As a Software Support Consultant , you’ll be the first point of contact for Unity PMS clients, supporting both new and long-standing users as they navigate our platform. Your role is central to delivering an exceptional user experience — from onboarding and training to supporting and troubleshooting accounting and legal workflows. You'll be...
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QA Analyst
1 day ago
Manila, Philippines Focus Support Associates Full timeWe are seeking a QA Analyst to support manual testing, user acceptance testing (UAT), and data validation activities for regulatory systems in the Property & Casualty (P&C) insurance domain. This includes testing across core platforms, portals, and data repositories. Must-Have Skills: At least 3 years of experience as a QA Analyst or Software Tester Strong...