Sales Operations Manager

Overview

At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team.

Our client is a fast-growing, mission-driven digital marketing and tech company in the behavioural health sector. They provide 360° patient acquisition solutions—combining cutting-edge marketing, CRM optimisation, and sales enablement—to help behavioural health providers reach more people who need care. The team is fully remote, radically accountable, and built for measurable impact.

Job Type: Full-time

Location: Remote (Global)

Timezone: US

• Process Architecture & Optimisation: Map out and implement efficient sales workflows covering lead generation, pipeline management, and client onboarding.
• CRM ownership: Take complete ownership of CRM systems—ensuring clean data, automation, and high adoption rates among the sales team.
• Documentation: Maintain comprehensive documentation for all processes, training resources, and playbooks.
• Performance Tracking & Insights: Develop actionable dashboards and reports tailored for leadership and front-line teams.
• Forecasting: Ensure accurate forecasting to guide hiring, capacity planning, and revenue projections.
• Analytics: Monitor key metrics such as conversion rates, sales velocity, customer retention, and average revenue per account.
• Technology & Automation: Evaluate and upgrade the sales technology stack to improve productivity and eliminate inefficiencies.
• System integration: Ensure seamless integration across all tools to minimise manual work and speed up close timelines.
• Automation: Automate recurring administrative tasks to free up sales capacity.
• Strategic Partnership & Planning: Collaborate with leadership and marketing to align on go-to-market plans; create market entry strategies and operational frameworks for new product or channel launches; translate frontline sales insights into actionable recommendations for product and marketing teams.

• 4+ years of experience in Sales Operations, Revenue Operations, or GTM Enablement, preferably in a high-growth startup or SaaS environment.
• Advanced CRM expertise (HubSpot, Salesforce) including database management, automation, integrations, and user adoption strategies.
• Proven track record in process optimisation—mapping, refining, and documenting workflows to increase efficiency and conversion rates.
• Strong analytical skills with the ability to interpret complex datasets, build actionable dashboards, and translate insights into strategy.
• Forecasting and pipeline management expertise, ensuring accuracy in sales projections and resource allocation.
• Excellent documentation habits, creating sales playbooks, onboarding guides, and standard operating procedures.
• Exceptional communication skills—both written and verbal—with the ability to train and influence sales teams at all levels.
• Comfortable with automation and AI-driven tools to eliminate manual work and improve operational scalability.

• Building operational frameworks in fast-growing startups.
• Proficiency with project management and automation tools (ClickUp, AI solutions, proposal platforms, data enrichment).
• Familiarity with behavioural health or other mission-driven sectors.

• Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams.
• Career Growth: Join companies in SaaS, MarTech, and B2B services.
• Peer Community: Connect with high-performing sales professionals in our network.
• Ongoing Support: Receive guidance from Huzzle before and after placement.
• Salary: Between (1, GBP) paid out in your local currency.