Digital Experience Coordinator

Overview

Digital Experience Coordinator role with multiple postings across the Philippines. The Opportunity describes an Australian company operating land-lease communities, holiday parks, and mixed-use caravan parks, guided by values of respect, accountability, collaboration, innovation, and customer focus on quality. The Digital Experience Specialist/Coordinator manages digital assets across client websites and platforms, executes content updates, builds web pages, manages digital assets, and ensures brand consistency across owned and third-party platforms. Responsibilities include supporting launches of new websites and onboarding of acquired parks and villages, ensuring content accuracy and a seamless customer experience across digital touchpoints.

You will be required to work onsite for the 1st and 2nd day, then transition to a hybrid setup, once a month (every 2nd Wednesday), following Australian business hours: 6:00 AM – 3:00 PM Philippine Time.

Note: Some postings indicate regional applicant restrictions.

• Assist with launching and updating new websites using Craft CMS and Squarespace.
• Manage web content, including blogs, image galleries, metadata, and SEO elements.
• Conduct QA for content accuracy, mobile responsiveness, accessibility, and UX.
• Publish and migrate content for newly acquired parks/villages.
• Update listings on third-party platforms (Google Business, ATDW, BIG4, etc.).
• Execute digital content across websites, email, SMS, and social media.
• Apply SEO best practices (image optimization, schema, internal linking, keywords).
• Improve site UX and CRO using data-driven insights.
• Optimize and prepare web images; maintain central asset libraries.
• Collaborate with Marketing, IT, Sales/Revenue, and manage content tickets.

• Degree in Digital Media, Marketing, Communications, or a related field
• 2–3+ years of experience in digital publishing, digital content coordination, or website management
• Proficient in CMS platforms, particularly Craft CMS and Squarespace
• Experience publishing across email platforms (e.g., ActiveCampaign), social tools (e.g., Meta Business Suite), and SMS platforms (preferred)
• Strong understanding of SEO, UX/CX, and CRO principles
• Skilled in image handling, content formatting, and asset optimisation for web
• Familiarity with structured content systems, metadata, and schema markup
• Competent in basic design tools such as Canva or Adobe Creative Suite
• Detail-oriented, process-driven, and able to follow structured guidelines with speed and accuracy
• Excellent communication skills and experience collaborating with remote or cross-functional teams

• Be part of a Great Place to Work certified company that's going places
• Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
• Enjoy competitive compensation that recognises your skills and contributions.
• Work with global clients and stakeholders, gaining valuable international exposure.
• Comprehensive medical benefits to support your well-being, covering your family member(s).
• Generous paid leave entitlements, because life outside work matters too.
• Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
• Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
• Ongoing training and career development tailored to your role and the industry.

Equal Employment Statement

Equal Employment Statement: Employment decisions will be conducted without consideration of age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, or marital status. The data processed will remain confidential.