Games Customer Service Specialist

Job Description:Games Customer Service SpecialistAbout the Role:As a Game Content Reviewer, youll safeguard the clients community by monitoring user-generated content (UGC), enforcing guidelines, and ensuring all in-game interactions align with our policies. Youll be the frontline defender of our communitys integrity, safety, and positive...

Job responsibility:Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries.Provide guidance and support to players on game...

Game Operations SpecialistResponsible for the daily execution of game operations, ensuring a smooth player experience and achieving platform performance goals.Key Responsibilities:Monitor platform game data and player behavior; analyze key metrics such as Net NPL and betting participation, and adjust game order based on performance and operational...

About the RoleThe Game Data Specialist bridges production and system support through two main functions:- Managing and maintaining all Xbox game accounts and license assets.- Creating standardized files from in-game screenshots provided by Team Leads.This role ensures account security, license traceability, consistent file structures, and accurate control...

About the Role The Game Data Specialist bridges production and system support through two main functions:- Managing and maintaining all Xbox game accounts and license assets.- Creating standardized Keymap.json files from in-game screenshots provided by Team Leads. This role ensures account security, license traceability, consistent file structures, and...

At WeMod, we're on a mission to make gaming more fun. We're building the world's ultimate game companion, where millions of PC gamers discover mind-blowing ways to play their favorite games. Founded with a community-first approach, WeMod has become the go-to destination for gamers seeking safe and seamless ways to enhance their gaming experience.Our platform...

REQ12924 Technician L1, Gaming Technical Services (Open Date: 16/06/2025)Position SummaryThe Technician 1, Gaming Technical Services is responsible for all approved immediate and preventative maintenance, installations, conversions, relocations and upgrades on all Electronic Gaming Machines, Tables Games and other gaming and ancillary technology.Primary...

Kinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with20 million users worldwide. We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations. At...

ManilaKinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with 20 million users worldwide. We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations....

Kinguin, founded in 2013, has quickly grown to become a major player in the digital entertainment marketplace with20 million users worldwide. We offer a wide range of digital products, including video games and computer software, and have been a pioneer in supporting the esports industry through sponsorships of tournaments, events, and organisations. At...