Technical Project Manager

Overview Technical Project Manager- Bilingual (English and Spanish) THE SPONSOR: Bloom Equity Partners is leveraging decades of investing and operating experience to rapidly unlock transformational growth and deliver superior returns to our investment partners and management teams. Investing exclusively in lower-middle market technology, software and tech-enabled business service companies, Bloom drives enduring market value by partnering closely with founders and management teams, injecting capital to unlock growth and providing operational resources and expertise to enable meaningful step-change to the business. THE COMPANY: RightCrowd is a dynamic and rapidly expanding company in the Physical Identity and Access Management (PIAM) industry, focused on providing cutting-edge solutions to enhance security and streamline access control processes for a diverse range of customers. As we continue to grow and establish our presence in the market, we are seeking an experienced Technical Project Manager to join our team. The ideal candidate will be based in the Philippines and be passionate about driving the financial success of our business. Job Summary As a Project Manager, you will lead multiple customer project engagements, working with external customers as well as internal teams to drive and manage the successful delivery of enterprise-wide customer solutions within budget. You will work as a part of a global project team driving projects throughout all project phases, including requirements gathering, solution design, development and implementation. Essential Responsibilities and Duties Ensure all members of a project team work collaboratively and individually to create the customer deliverables to meet the customer expectations and success criteria Full project life cycle ownership: Successful project delivery will include full implementation from initiation to deployment for multiple initiatives simultaneously. Developing and managing all aspects of projects including planning, external vendor relationships, communications, resources, budget, change, risks and issues Developing full-scale project plans and associated communications documents including project status reports and change requests. For Change Requests, manage and control change throughout the project and liaise with internal and external senior stakeholders as appropriate Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders Prepare estimates and detailed project plan for all phases of the project Procure adequate resources to achieve project objectives in planned timeframes, within the constraints of the team and set expectations based on those constraints. Manage the day-to-day project activities and resources and chairs the project management team meetings, and customer meetings. Maintain regular customer meetings Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership Report on project success criteria results, metrics, test and deployment management activities Demonstrate a functional acumen to support how solutions will address customer goals while maintaining alignment with industry best practices Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, and key stakeholders. Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards. Manage escalations, ongoing quality control, and participate in quality issue resolution Qualifications Must be fluent in both English and Spanish. This role will service our clients based in Chile. 2-5 years of project management experience, including tracking and planning projects, PMP is a benefit 5+ years of experience working with business stakeholders within a cross-functional matrix environment Knowledge/Skills/Abilities Bachelor's Degree in appropriate field of study or equivalent work experience Experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives Excellent leadership, communication (written, verbal and presentation) and interpersonal skills Self-motivated, decisive, with the ability to adapt to change and competing demands Tools: MS Project, JIRA, Confluence, Excel, Word and PowerPoint Experience in successfully leading projects and programs to on-time, on-schedule and within budget close Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance A positive attitude, highly motivated, and keen to take personal responsibility for organizational goals Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above. RightCrowd Technologies, Inc. is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law. #J-18808-Ljbffr