Manager, Operations
7 days ago
Job Overview Manager, Operations at GCash . We aim to improve Filipinos’ lives by providing innovative financial solutions. Join the G Nation today Responsibilities Conduct in‑depth agent research, interview and observe human agents, and analyze operational data (e.g., handle time, transfers, quality scores) to identify key pain points and unmet needs. Define and maintain the agent tooling roadmap, creating a clear, prioritized product roadmap for agent‑facing platforms (CRM, knowledge base, internal communications) aligned with customer experience and operational efficiency goals. Prioritize the product backlog and write detailed user stories, acceptance criteria, and technical requirements for engineering and design teams. Collaborate with cross‑functional teams—Engineering, UX Design, Operations, and Leadership—to ensure alignment, resolve dependencies, and guide product development from concept to launch. Measure and analyze product performance, defining KPIs related to agent productivity and experience (e.g., time to resolution, feature adoption) and using analytics to iterate and optimize released features. Manage feature rollout and change management by planning and executing new agent tool launches, coordinating training, documentation, and communication to drive adoption and ensure a smooth transition for agents. What We Offer Opportunity for career growth and development in the #1 FinTech company in the country. Work with a dynamic, highly collaborative team that values people and offers a highly competitive and flexible compensation and benefits package. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Referral Policy Referrals increase your chances of interviewing at GCash by 2x. #J-18808-Ljbffr
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OPERATIONS MANAGER
2 days ago
, Metro Manila, Philippines Go Asia Entertainment Full timeJOB SUMMARY The Operations Manager is responsible for overseeing the day‑to‑day operations of multiple store branches for retail, food and beverages and other future business ventures of the company. This role ensures operational excellence, profitability, and compliance with company standards and government regulations. The Operations Manager will lead...
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Operations Manager
2 weeks ago
, Metro Manila, Philippines Bedscape Corp. Full timePOSITION SUMMARY The Operations Manager oversees the smooth, efficient, and consistent execution of all retail operations across Ashley Furniture company-owned stores. This includes maintaining Ashley Furniture’s brand standards in store appearance, customer experience, and operational discipline while developing and leading personnel to deliver top-tier...
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Payroll Service Specialist
2 weeks ago
Manila, National Capital Region, Philippines HR Manager Full time ₱1,200,000 - ₱2,400,000 per yearCompany DescriptionCDP Group, founded in 2004, is the leading HCM SaaS+ platform provider in China. We offer a comprehensive scenario-based offering that integrates cloud-based value-added services for payroll, benefits, talent acquisition, talent development, and workforce management. With over 900 customers spanning 45 key industry verticals, we are known...
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Operations Manager
4 days ago
, Metro Manila, Philippines HPL GameDesign Full timeAdd expected salary to your profile for insights ✅Minimum of 2 years’ experience in Operations Management within a design studio or BPO environment; or ✅At least 3 years’ experience in Project Management; or ✅Minimum of 2 years’ experience as an Art Director in a game design or design studio. Your application will include the following questions:...
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Workforce Analyst
6 days ago
Manila, National Capital Region, Philippines Operations Full time ₱35 - ₱47 per yearEmployment type: Fixed-Term/Secondment (6 months)Location: Makati City, Metro ManilaWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two to three days a week to apply.Work schedule: 4:00 PM - 12:00 MN PH time.Pay range: We value transparency and want to ensure a good fit for both parties....
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Account Manager
2 weeks ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...
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Operations Manager 20O25
2 weeks ago
, Metro Manila, Philippines TALENTMATE Full timeJob Description We are seeking a dynamic and highly motivated Operations Manager to join our team and lead our operational initiatives. The ideal candidate will have a strong background in managing day-to-day operations, developing strategic processes, and fostering a high-performance culture. As an Operations Manager, you will be responsible for overseeing...
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Client Operations Manager
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeJob Description The Operations Manager will oversee daily operations, manage inventory, and lead a team of staff. Responsibilities include implementing operational processes, managing budgets, and ensuring compliance with regulations. Implement and improve operational processes to ensure consistent product quality and regulatory compliance. Manage inventory...
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Operations Engineering Manager
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeThe Operations Engineering Manager supports the development, implementation, and auditing of operational policies and procedures. The successful candidate will play a critical role in ensuring the seamless execution of operations standards across all stores by collaborating with cross-functional teams and conducting thorough store audits. Responsibilities...
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Account Manager
2 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeAbout Garrets Garrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry’s largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...