
Operations Risk Control Analyst
1 day ago
Overview Join our dynamic team and make a meaningful impact by focusing on customer experiences to cultivate long-lasting relationships. Job Summary As an Operations Risk and Control Analyst in Complaints Management, you will be accountable for achieving key service metrics, meeting or exceeding productivity goals, ensuring business partner and client satisfaction, and driving ongoing improvement initiatives. You will maintain adherence to risk and control guidelines within complex Complaints Management functions, make higher-level decisions, and ensure all work meets service levels and Legal/Compliance requirements. Responsibilities Execute business initiatives by maintaining open communication with employees, peers, leadership, and other lines of business to ensure high-risk cases are handled in accordance with regulatory requirements. Make informed business decisions using independent judgment, subject matter expertise, and documented policies and procedures to enhance department and business performance. Identify and own end-to-end process improvement opportunities, including recommending solutions, developing and maintaining training content, implementing changes, and partnering with the change management leadership team. Manage high-risk regulatory interactions with urgency, ensuring oversight from start to resolution. Required qualifications, capabilities, and skills Minimum three years of experience in account management or relationship management Strong verbal and written communication skills Detail-oriented Influencing skills Prioritization skills Ability to function independently and within a team structure Ability to deliver results within tight deadlines Proficiency in Microsoft Office, including Word and Excel Preferred qualifications, capabilities, and skills Previous financial industry experience #J-18808-Ljbffr
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WM Mortgage Operations
2 weeks ago
Caloocan, Philippines J.P. Morgan Full timeOverview Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment? As a WM Mortgage Operations – Processing Analyst within JPMorgan Private Banking, you will manage the end-to-end processing of mortgages and HELOCs, coordinating with internal and external teams to ensure all documentation,...
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Business Analyst
3 weeks ago
Caloocan, Philippines J.P. Morgan Full timeJob Summary Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment? Join our dynamic team dedicated to ensuring compliance and operational excellence in electronic communications. The Supervision Electronic Communication Program and Offshore Services Team is dedicated to helping the...
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Control Manager
3 weeks ago
Caloocan, Philippines J.P. Morgan Full timeOverview Are you ready to play a pivotal role in safeguarding our business's integrity and compliance? As a Control Manager within the Risk and Control team, you will be at the forefront of ensuring our risk and control environment is robust and resilient. Your analytical prowess will help identify and bridge significant gaps, ensuring our controls are...
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Quality Control Analyst
2 weeks ago
Caloocan, Philippines J.P. Morgan Full timeAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging environment? As a Quality Control Analyst within the COE Spreading and Document Intake team, you will have the opportunity to provide coaching and monitoring of the team's daily performance. You will assess the quality of financial statement spreads...
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Life Risk Manager
1 week ago
Caloocan, Philippines AXA Full timeOverview Job Title Life Risk Manager Reports To Head of Life Risk Management Division/Department Office of the President Job Purpose To develop and maintain a best-practice risk management capability that is embedded across the business. To develop and drive a sound, open and pro-active risk culture, working closely and collectively with...
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Trading Support Middle Office
1 day ago
Caloocan, Philippines J.P. Morgan Full timeOverview Join our team and shape the future of trading operations. Be at the heart of global financial markets, where your expertise drives operational excellence and risk reduction. Unlock your potential for career growth and mobility while making a meaningful impact. Bring your problem-solving skills and attention to detail to a fast-paced, high-pressure...
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Technical Analyst
1 week ago
Caloocan, Philippines AXA Full timeREPORTING TO GI Strategy, Control, and Policy Management Director MAIN PURPOSE OF THE JOB: The Technical Analyst is responsible for ensuring the accuracy, integrity, and accessibility of data used by GI technical teams (Actuarial, Underwriting, Reinsurance, Claims) for analysis and modeling. This includes a variety of tasks such as database maintenance,...
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Quality Control Analyst
2 weeks ago
North Caloocan, Metro Manila, Philippines SWEETSUGARDOLLS BEAUTY PRODUCTS TRADING INC. Full time ₱400,000 - ₱600,000 per yearJob Summary:The role of Quality Control (QC) Analyst involves inspecting, testing, and analyzing materials and processes to identify defects and ensure compliance with specifications, legal regulations, and company standards. QC Analyst may also train staff, document findings, and recommend process improvements.Job Responsibilities:Raw Materials (RM),...
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Payments and Cash Operations
1 week ago
Caloocan, Philippines J.P. Morgan Full timeJoin J.P. Morgan Asset & Wealth Management, a global leader in investment and wealth management. Shape the future of cash operations by leveraging advanced technologies and fostering a collaborative environment. Unlock your potential with opportunities for career growth and development. As a Wealth Management-IPB Cash-Team Leader within J.P. Morgan Asset &...
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Client Service Analyst
1 week ago
Caloocan, Philippines J.P. Morgan Full timeSeize the opportunity to be a part of the JPMorgan Chase team as a Client Service Analyst in Commercial banking now! As a Client Service Analyst within our Client Service Team, you will be reporting to a Senior Associate or Manager. Your responsibilities will encompass a range of customer service and relationship management tasks, along with operational...