Quality Analyst | Paranaque

Overview The QA Analyst will be responsible for proactively identifying agent level performance opportunities by analyzing KPIs related to customer experience, sales conversion, customer satisfaction, agent learning, and knowledge management. This includes evaluating a sample of calls (sales, service, etc.) and other contact methods (email, chat, fax,...

Join to apply for the Quality Analyst | Paranaque role at ibexThe QA Analyst will be responsible for proactively identifying agent level performance related opportunities by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent learning opportunities, and knowledge management improvement areas...

Join to apply for the ESL Quality Analyst role at goFLUENT 1 day ago Be among the first 25 applicants Join to apply for the ESL Quality Analyst role at goFLUENT About GoFLUENTFor over 24 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available...

Join to apply for the Quality Assurance Analyst role at Kajabi Join to apply for the Quality Assurance Analyst role at Kajabi Get AI-powered advice on this job and more exclusive features. About UsFounded in 2010 in Irvine, California, Kajabi is the leading creator commerce platform, helping creators turn their knowledge, experience, and expertise into...

Overview Join to apply for the Quality Assurance Analyst role at Five9 Five9 is a leading provider of cloud contact center software, delivering cloud-based innovation to customers worldwide. Living our values everyday results in a team-first culture that enables us to innovate, grow, and thrive together. We celebrate diversity and foster an inclusive...

JOB TITLE: Quality AnalystLocation: Gilmore, Ortigas and Taguig (Site-based as needed)Position Type: Full TimeWork Set up: On siteSchedule:Shifting ScheduleRotation: Assigned across accounts as needed, 1–3 months per site rotationStart Date:ASAPSalary Package:25,000-31,000Job OverviewWe are seeking a detail-oriented and analytical Quality Analyst to join...

Overview The Data Quality Analyst supports the Online Research Department by analyzing and verifying market research data to ensure accurate, high-quality project deliveries. This role primarily uses SPSS to read, write, and modify SPSS syntax, verifying that data files (.sav) conform to client specifications. The Data Quality Analyst must also communicate...

Overview Join to apply for the Senior Credit Analyst role at Johnson & Johnson . At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our...

Qualifications: Quality Analyst – Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience as a Quality Analyst, specifically in customer support via chat. - Must have at least 1...

Overview Join to apply for the Quality Assurance (QA) Analyst - Ecommerce role at Klaiya . Job Purpose The QA Analyst is responsible for reviewing, monitoring, and evaluating the implementation of internal processes and operational standards. This role ensures that Standard Operating Procedures (SOPs), workflows, and live operations (e.g., live sessions or...