Non-Technical Trainer/Coach

3 weeks ago

Manila, Philippines MSX International Full time

Overview

MSX is a dedicated partner to leading automotive brands and mobility companies around the world. We are always looking for new talent to join our global team and support our clients in the mobility industry.

Join Our Team Today

Learn more about MSX International: What We Do • How We Do It

Working pattern and location
  • Join Date: September 2025
  • Employment Type: Full-time Employee
  • Work Location: Hybrid (On-sites and WFH)
  • Working Hours: 40 hours, 5 days per week
  • Workdays: Monday - Friday
  • Travel: 50% Domestic Travel to deliver training and coaching at dealers nationwide
About the role

We are looking for a Non-Technical Trainer/Coach to work with a team in a variety of areas within a retail client environment.

Responsibilities
  • Delivery of Core Courses & Master Classes; Virtual Class Training (Soft Skills and Digital)
  • Subject Matter Expert (SME) for Digital Programs such as Lead Management System, Digital Sales Tools, Online Service Booking, OneCX
  • Deliver training requirements on eCommerce, LMS, DST, PDW, Product Training, and Extended Service Business
  • Develop Quick Reference Guide on Product with Nameplate as well as with Comparo on Wingspan
  • Dealer and user support – specifically on LMS and DST
  • Localize digital eLearning and micro-learning content
  • Help desk and User support on all digital related programs with SOW
  • Prepare necessary reports and feedback
  • Other tasks requested by Immediate Supervisor
Supports the following
  • Development of digital product content required by Automotive client
  • Utilization of Wingspan functionality
  • Dealer and user engagement of Wingspan platform
  • Onboarding of New Dealers
Who we\'re looking for

This opportunity is ideal for candidates with the following qualification backgrounds:

Experience
  • Automotive Industry Experience – OEM, NSC, and/or Dealer
  • Strong training background. Preferably with Sales or Business Development background.
  • Can drive; has a valid driver’s license. Preferably owns a car
Qualifications
  • Philippines permanent work rights only
  • Bachelor\'s degree in related field
  • Willing to travel regularly to deliver coaching and training at dealers nationwide
  • Excellent presentation and facilitation skills
  • Process-oriented
  • Customer Service mindset
  • Knows how to drive and owns a car
  • Proficient in MS Office programs especially Excel and PowerPoint
  • Knowledgeable in using AI for improved productivity
  • Good command in spoken and written English

To apply, please include an updated resume (English), a recent photo, and your expected salary.

Job specifics
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Training
  • Industries: Retail Motor Vehicles and Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at MSX International.

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