Senior Technical Support Engineer

2 weeks ago

Makati, Philippines Wordtext Systems Incorporated Full time

Job description

Wordtext Systems, Inc. (WSI) is looking for passionate, adaptable, efficient, and hardworking individuals who are looking to grow their careers in the corporate world.

"Who is Wordtext Systems, Inc?"

We are a pioneer in local IT product distribution, delivering specialized IT hardware and software products critical to the business requirements of our partners. Being in the industry for 43 years, we already established an extensive nationwide channel base of over 2000 dealers in over 18 key provinces, handling more than 82 different products, hardware, and software alike.

Who are we looking for?

We are looking for passionate individuals for theposition with the following qualifications:

Minimum Qualifications:

  • Bachelor's degree in Computer Engineering, Electronics Communication Engineering, Information Technology, or Computer Science.

  • With at least 3-5 years of work experience in the same industry.

  • Know to handle and manage a team.

  • Must be knowledgeable to different IT Products (Hardware, Software, Cybersecurity, CCTV Solutions, etc.)

  • Technical certifications in IT and in the Electronics Security field are an advantage

  • Must be willing to travel occasionally either locally or internationally when needed.

  • Must have an experience in Product Demo/ Presentations.

  • Must be willing to sign a 2-year employment bond.

Job Responsibilities:

Pre-Sales

  • Learns and understands the product/s assigned to be supported for pre-sale or post-sale activity.

  • Assists sales in discovering the client’s needs.

  • Creates design and/or bill of materials to solve the client’s problem or needs.

  • Accompanies the sales or product team in client calls to assist with all technical queries and questions from the sales team, resellers, and end-users.

  • Conducts technical presentations and Demonstrates products and/or solutions to clients, when needed.

Post/After-Sales

  • Support or assist resellers in installing/configuring the product/s at their customer’s site.

  • Provide basic training and instruction to resellers on how to use the product/s effectively.

  • Support or assist resellers in their inquiries regarding the product/s.

  • Facilitates warranty and support claims of resellers with the product manufacturer.

#J-18808-Ljbffr

  • ENGINEER 1, IT TECHNICAL SUPPORT

    4 weeks ago

    Makati, Philippines inspiro Full time

    Overview ENGINEER 1, IT TECHNICAL SUPPORT — inspiro Makati, National Capital Region, Philippines Qualifications Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science and Information Technology) Must be proficient in internet...

  • ENGINEER 2, IT TECHNICAL SUPPORT

    3 weeks ago

    Makati, Philippines inspiro Full time

    Overview ENGINEER 2, IT TECHNICAL SUPPORT inspiro Makati, National Capital Region, Philippines Qualifications Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science and Information Technology) Must be proficient in internet usage,...

  • Senior Technical Engineer

    7 days ago

    Makati City, National Capital Region, Philippines International Micro Village Inc. Full time ₱228,000 - ₱300,000 per year

    About the RoleWe are looking for a Senior Technical Engineer who will serve as a product expert and trusted technical advisor, supporting our Technical Support Center (TSC), in-house repair operations, and overall IT management. This role combines hands-on technical expertise, project leadership, and client-facing responsibilities to ensure the successful...

  • Senior ServiceNow Technical Engineer

    4 weeks ago

    Makati, Philippines Fujitsu Full time

    Senior ServiceNow Technical Engineer Fujitsu Makati, National Capital Region, Philippines Overview We are looking for a Senior ServiceNow Technical Consultant / Engineer who can design and deliver enterprise-grade ServiceNow solutions. You will be hands-on in architecture, configuration, development, and integrations across the platform. This is a...

  • IT Technical Support Engineer

    2 weeks ago

    Makati, Philippines Marie France Bodyline International, Inc. Full time

    Job Summary The IT Technical Support Engineer monitors and maintains the company computers and other hardware peripherals, installs, configures or diagnose hardware and software faults and solve technical and applications problems. Provides technical guidance, assistance and maintenance support to other technical staff or end users, on diverse software...

  • Technical Support Engineer

    5 days ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    Job DescriptionThe Technical Support Engineer is responsible for providing comprehensive technical assistance in the design, estimation, fabrication, and installation of aluminum and uPVC glass window and door systems.He/She ensures that all projects meet structural integrity, waterproofing performance, and aesthetic requirements based on client...

  • Technical Support Engineer

    3 weeks ago

    Makati, Philippines Jones Lang LaSalle Incorporated Full time

    Technical Support Engineer page is loaded## Technical Support Engineerremote type: On-sitelocations: Makati, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: REQ **JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world...

  • IT Technical Support

    4 weeks ago

    Makati, Philippines Strategic Networks, Inc. Full time

    Responsibilities Assist end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence. Overall responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. Must be able to coordinate with...

  • Senior Network Support Engineer

    1 week ago

    Makati City, National Capital Region, Philippines Systemantech, Inc Full time ₱1,000,000 - ₱1,500,000 per year

    Job Title: Senior Desktop & Network Support EngineerLocation: MakatiWork Setup: OnsiteEmployment Type: 6 Months Project based(subject for extension & reguralization)Job Description:We are looking for a Senior Desktop & Network Support Engineer to provide advanced technical support across desktops, servers, and network infrastructure. This role requires...

  • Technical Support Engineer

    1 week ago

    Makati City, National Capital Region, Philippines Probe CX Full time ₱1,200,000 - ₱2,400,000 per year

    Responsible for:Supporting the team to ensure that escalated tickets from the L1 Service Desk are resolved without the need for developer engagement. This role will support the deployment of new stores equipment remotely, completing configuration of hardware and assisting onsite installers over the phone to ensure hardware is installed and configured...