Call Center Agent

Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.   1.  Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2.  Identify the needs of the client and find a solution to them. 3.  Answering inbound calls, converting them to leads, and later to towing jobs. WORK...

Responsibilities Answer incoming calls and address customer inquiries. Provide product information and troubleshoot issues. Maintain a positive and professional demeanor. Document customer interactions accurately. Collaborate with team members to improve service quality. Meet performance targets and metrics consistently. Handle escalated issues with patience...

Overview A call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to provide high-quality service, resolve customer...

Responsibilities Provide exceptional customer service while addressing inquiries via phone, email, or chat. Resolve complaints and issues efficiently, ensuring customer satisfaction. Document interactions in the CRM system accurately. Collaborate with team members to improve service quality. Maintain knowledge of products and services to assist customers...

Overview We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and provide exceptional service while maintaining professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a...

Job Title: Call Center Agent 1 Schedule: TBD , US Business Hours, EST Role Overview: We are seeking a friendly and articulate Call Center Agent to join our team. The ideal candidate will possess excellent communication skills and the ability to engage with clients in a warm, personable manner. You will be the first point of contact for clients, handling...

OverviewThe Call Center Manager is responsible for call center operations across multiple sites. They are a thought leader within the organization and will provide industry and operational insights to our call center team.Primary ResponsibilitiesDesign, develop and execute company's operational call center planDeliver strong service to our customers,...

Crescendo Staffing and Business Consulting Inc. Job Description Answer incoming calls and resolve customer inquiries efficiently. Provide accurate information on products and services. Document interactions and follow up on open issues. Maintain a positive, empathetic attitude toward customers. Work collaboratively with team members to meet targets. Utilize...

CNX CEBU CALL CENTER AGENT Company Information StackPH Verde Oro East Plaza Manila East RoadTaytay, Rizal1920Website: 2019, STACKph has been on a mission to empower businesses by connecting them with top talent and delivering innovative solutions for long‑term success. What started as a vision to simplify HR challenges has grown into a global partnership,...