Call Center Representative

6 days ago


Misamis Oriental Philippines MD-TORCH Solutions Full time

Responsibilities Provide exceptional customer service while addressing inquiries via phone, email, or chat. Resolve complaints and issues efficiently, ensuring customer satisfaction. Document interactions in the CRM system accurately. Collaborate with team members to improve service quality. Maintain knowledge of products and services to assist customers effectively. Qualifications Educational Qualifications: High/Senior High School diploma is required. Experience Level: No prior experience necessary; training will be provided. Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities. Working Conditions: Fast-paced call center environment, shift work may be required. Qualities and Traits: Patience, empathy, resilience, and a positive attitude are essential. #J-18808-Ljbffr



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