Call Center Representative

Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

Responsibilities Provide exceptional customer service while addressing inquiries via phone, email, or chat. Resolve complaints and issues efficiently, ensuring customer satisfaction. Document interactions in the CRM system accurately. Collaborate with team members to improve service quality. Maintain knowledge of products and services to assist customers...

Join to apply for the Call Center Representative role at DIGITAL SMARTHANDS INC. Key Responsibilities Answer phone calls and handle customer inquiries promptly and professionally. Provide clerical assistance and process various requests via telephone, letter, fax, and e‑mail. Promote customer retention through service recovery strategies by explaining...

Join a dynamic account in CDO and deliver excellent customer service to clients nationwide. This role is ideal for high school or senior high school graduates with strong communication skills and a passion for helping others. Key Responsibilities: Handle inbound and outbound customer inquiries Provide accurate information and resolve concerns efficiently...

Overview Handle high volume incoming emails while adhering to quality standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core of every decision and behavior. Responsibilities Handle high volume incoming emails while adhering to quality standards, accepting...

Job Description Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix! Experience these exceptional benefits when you join Med-Metrix! Day 1 HMO with 2 of your...

Join our dynamic team as a Customer Service Representative and make a difference in the BPO industry! What You’ll Do Assist customers with inquiries and provide essential information. Address customer concerns with professionalism and care. Keep accurate records of all interactions. What You Need At least High School Graduate (Old/New Curriculum). Open for...

Responsibilities Answer incoming calls and address customer inquiries. Provide product information and troubleshoot issues. Maintain a positive and professional demeanor. Document customer interactions accurately. Collaborate with team members to improve service quality. Meet performance targets and metrics consistently. Handle escalated issues with patience...

Join to apply for the SPL Call Center Representative role at UPS Position Summary: The Customer Service Rep is responsible for supporting all order management (SPLUS) in APAC. Main job is to process all orders and dispatch them to all APAC UPS warehouses for delivery to end consignee. This also includes return shipment or defective parts from customers,...

Metacom Business Process Outsourcing Solution Inc. Job Description Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO Handle inbound and outbound calls with professionalism and courtesy. Assist customers with inquiries and provide timely solutions to their issues. Document customer...