Call Center Agent

6 days ago

Davao del Sur Philippines VXI CENTRALE Full time

Overview A call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to provide high-quality service, resolve customer issues, and ensure a positive customer experience. Responsibilities Customer Support: Answer inbound calls and respond to customer inquiries, complaints, or requests regarding products, services, or technical support. Problem Resolution: Identify and resolve customer issues, whether they are related to product/service problems, billing inquiries, or technical difficulties, often by troubleshooting or escalating issues as needed. Data Entry: Accurately log customer information, inquiries, and resolutions into the call center system for record-keeping and follow-up purposes Qualifications Education: A high school diploma or equivalent is typically required. A degree or specialized certification in customer service, communications, or related fields may be preferred for some roles. Experience: Previous experience in customer service, sales, or call center roles is often preferred, but entry-level positions may provide on-the-job training. Skills Communication Skills: Clear and effective verbal and written communication to explain information, troubleshoot problems, and assist customers. Active Listening: Ability to listen attentively to customers’ needs or concerns, providing appropriate responses and solutions. Problem-Solving: Capability to think critically and resolve issues efficiently and professionally. Multitasking: Ability to manage several tasks simultaneously, such as speaking with a customer while navigating systems or entering data. #J-18808-Ljbffr

  • Call Center Representative

    6 days ago

    , Davao del Sur, Philippines WEANSWER CALL CENTER SERVICES Full time

    Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

  • Call Center Agent

    6 days ago

    , Davao del Sur, Philippines VXI GLOBAL BRANCH ROBINSONS Full time

    Overview We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and provide exceptional service while maintaining professionalism and efficiency. This role requires excellent communication skills, problem-solving abilities, and a...

  • Call Center Agent

    3 weeks ago

    , Davao del Sur, Philippines SIBS Full time

    Hello Fresh Grads & Call Center Newbies! SiBS is HIRING Customer Service Representatives for our Healthcare Account at Robinsons Delta, Davao City—START ASAP! Multiple openings available -- Open to fresh grads, no call center experience required Get hired in just ONE DAY! Walk-In Applications: Monday to Friday – 10 AM to 7 PM We are located at: Bajada,...

  • Call Center Agent

    6 days ago

    , Davao del Sur, Philippines IBEX Full time

    Job Description Customer Support: Address and resolve customer questions, complaints, or issues. Information Handling: Provide accurate information about products, services, or policies. Problem Solving: Identify customer needs and offer effective solutions or escalate as necessary. Prior experience in customer service or call center operations is preferred...

  • Call Center Agents

    7 days ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    We are seeking enthusiastic Call Center Agents to join our dynamic team. As a non-voice account Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients, primarily through written communication channels such as email, chat, and social media platforms. This is a full-time position based in Davao City,...

  • Call Center Agent

    2 weeks ago

    Davao City, Davao, Philippines Neksjob Abreeza Full time ₱180,000 - ₱360,000 per year

    Neksjob Abreeza is hiring a Full time Call Center Agent role in Poblacion District, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available

  • Call Center Agent

    5 days ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time ₱204,000 - ₱240,000 per year

    Talent Outsourcing Channel Solutions is hiring a Full time Call Center Agent role in Davao City, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱17,000 - ₱20,000 per month

  • Call Center Agent

    2 weeks ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions (TORCH) Full time ₱204,000 - ₱228,000 per year

    Talent Outsourcing Channel Solutions (TORCH) is hiring a Full time Call Center Agent role in CDO, Hilagang Mindanao. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱17,000 - ₱19,000 per month

  • Call Center Agents Philippines

    4 weeks ago

    , , Philippines Offersify Full time

    We are hiring: Call Center Agents - Philippines We are looking for experienced Call Center Agents to join our international team. This is a great opportunity for professionals who want to grow in the e-commerce and outsourcing industry. What we offer Competitive salary with performance-based bonuses Work with an international fast-growing company Opportunity...

  • Call Center Agents

    2 hours ago

    Davao City, Davao, Philippines TalentSync Training and Development Full time

    We areseeking highly motivated and customer-focused individuals to join our dynamic call centre team as Call Center Agents. This full-time role is based in Cagayan de Oro Misamis Oriental and offers an attractive relocation package for those open to relocating.What you'll be doingProviding excellent customer service and support to our clients via inbound and...