Customer Care Representative Team Leader

Job postings (Call Center / BPO) with responsibilities and qualifications for various locations.

Call Center – Makati (Glorietta 5)

Location: Makati City, National Capital Region

Compensation: ₱21,000–₱27,000; on-site required (Glorietta 5, Makati)

Job Description:

• Open for Newbies/Adapters
• Good to Excellent Communication Skills
• Phone interview

Experience:

• BPO: 1 year (Preferred)

Note: This advertiser has chosen not to accept applicants from your region.

Call Center – Ayala North Exchange, Makati

Location: Makati, National Capital Region

Compensation: Up to ₱25,000 total salary package; onsite

Job Description:

• Customer Service Representative to support chat and email operations
• Full-time onsite role based in Ayala North Exchange Makati
• Virtual process available (Online application, assessment, and interview)
• Walk-in applicants welcome

Qualifications:

• At least 6 months of BPO/Call Center experience
• Strong English communication skills (written and verbal)
• Willing to work onsite full-time

Application Process:

• Paid training

Benefits:

• HMO with dependents
• Night differential, performance bonuses, incentives
• Rice & Complexity Allowance
• Other monetary perks

Note: This advertiser has chosen not to accept applicants from your region.

Call Center – Pasig (Non-Voice / Chat & Email)

Location: Pasig City, National Capital Region

Compensation: Up to ₱28,000 per month

Job Description:

• NON-VOICE (CHAT & EMAIL SUPPORT) HIRING
• Start Date: September 24
• Interview: Phone call (virtual)
• Experience: Minimum 6 months BPO voice experience (international account)

Note: This advertiser has chosen not to accept applicants from your region.

Call Center – Makati (General)

Location: Makati City, National Capital Region

Compensation: ₱270,000–₱360,000

Job Description:

• Industry-leading benefits for regular employees
• Responsibilities include answering calls, providing information, and customer assistance
• On-site work in Makati; 8-hour shifts; day shifts; Monday to Friday

Qualifications:

• Open to candidates with or without college experience; BPO experience a plus
• Strong English communication skills
• Willing to work onsite; within 25–35 km

Benefits:

• 13th month pay, HMO with beneficiaries, and other insurance
• Paid training, opportunities for promotion

Note: This advertiser has chosen not to accept applicants from your region.

Call Center – Ayala North Exchange / Bridgetown (Pasig)

Location: Bridgetowne, Pasig (Onsite)

Salary: Up to ₱26,000; Night differential; incentives

Job Description:

• Call Center Agent – Pioneer Account
• 1-Day Hiring Process; 1 assessment; laptop/PC required

What we’re looking for:

• With or without BPO experience; 6+ months preferred
• Good communication skills; ASAP start

Note: This advertiser has chosen not to accept applicants from your region.

Call Center – IT Engineer (Voice & Telephony)

Location: Onsite Call Center

Summary: Support, manage, and enhance telephony infrastructure to ensure reliable voice operations

Key Responsibilities:

• Install, configure, and maintain voice and telephony systems (VoIP, PBX, SIP, call routing)
• Monitor performance and address quality issues
• Provide technical support for voice platforms
• Manage integrations with CRM and workforce tools
• System checks, upgrades, patches; documentation; user training

Qualifications:

• Bachelor’s degree in IT/Engineering or equivalent
• 2–4 years in IT support/engineering (voice/telephony)
• Knowledge of VoIP/SIP/PBX; experience with call center platforms (Genesys, Avaya, Cisco, Five9)
• Networking fundamentals; problem-solving and communication skills
• Ability to work in a fast-paced, 24/7 environment

What We Offer:

• Competitive salary and benefits
• Opportunity to work with modern telephony technology
• Collaborative, growth-oriented workplace

Note: This advertiser has chosen not to accept applicants from your region.

Applied postings: 1-day postings, multiple regions, various postings. This description consolidates multiple postings; refer to each listing for exact requirements and location details.

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