Quality Supervisor

Quality Assurance / Quality Control / Document (Philippine College of Criminology)

Manila, Metropolitan Manila

Posted today

Job Description

PHILIPPINE COLLEGE OF CRIMINOLOGY is currently looking for Document Controller/ QA/QC to handle the intake, management, and storage of our documents. In this role, you will review, process, and file documentation as well as manage the smooth running of all documentation operations. You are also responsible for monitoring and evaluating internal processes, determining their quality, and engaging with students and gathering feedback, among other duties.

To ensure success as a document controller/QA/QC you should be up to date with document management processes and have a detail-oriented mindset. Must have an extensive understanding of document management system and be able to handle document access intaking and archiving responsibilities.

Document Controller Responsibilities:

• Handling intake, scanning, verification, and storing documents.
• Filing and archiving relevant documentation.
• Retrieving files for other employees and customers when needed.
• Designing templates for documents, file types, and document databases.
• Checking and editing documents for accuracy and compliance.
• Controlling the flow of documents in and out of the department.
• Reporting errors or developments regarding document storage.
• Ensuring the secure destruction and disposal of sensitive documents.
• Updating and maintaining document management systems and physical records.
• Maintaining the security of confidential documents.
• Assisting employees with accessing documents through our document management system.
• Developing quality control processes.
• Engaging with students and gathering product feedback.
• Producing statistical reports on quality standards.
• Improving efficiency.

Requirements:

• Bachelor’s degree in business administration, industrial engineering or similar.
• 1-2 years experience in document management, archive management, or records management.
• Excellent grasp of Microsoft Office programs.
• Good typing and report writing skills.
• Detail-focused document organizing abilities.
• Familiarity with relevant regulations regarding document keeping and handling.
• Time-oriented approach to handling queries and tasks.
• LEAN SIX SIGMA CERTIFICATE (preferred).

Interested applicants can contact Khenz Goling. You may also walk in at our office at 641 Sales St. Quiapo Manila. Nearest landmarks: LRT 1 Carriedo Station, LRT 2 Recto Station, Quiapo Church.

Salary : Php20,000.00 - Php25,000.00 per month

Benefits :

• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule :

• 8 hour shift
• Monday to Friday

Supplemental Pay :

• 13th month salary

Education :

• Bachelor's (preferred)

Experience :

• Document management systems: 3 years (preferred)

Language :

• English (preferred)

License/Certification :

• Lean Six Sigma Certification (preferred)

Quality Assurance / Quality Control / Document

Manila, Metropolitan Manila

Posted today

Job Description

PHILIPPINE COLLEGE OF CRIMINOLOGY is currently looking for Document Controller/ QA/QC to handle the intake, management, and storage of our documents. In this role, you will review, process, and file documentation as well as manage the smooth running of all our documentation operations. You are also responsible for monitoring and evaluating internal processes, determining their quality, and engaging with students, and gathering feedback, among other duties.

To ensure success as a document controller/qa/qc you should be up to date with document management processes and have a detail-oriented mindset. Must have an extensive understanding of document management system and be able to handle document access intaking and archiving responsibilities.

Document Controller Responsibilities:

• Handling intake, scanning, verification, and storing documents.
• Filing and archiving relevant documentation.
• Retrieving files for other employees and customers when needed.
• Designing templates for documents, file types, and document databases.
• Checking and editing documents for accuracy and compliance.
• Controlling the flow of documents in and out of the department.
• Reporting errors or developments regarding document storage.
• Ensuring the secure destruction and disposal of sensitive documents.
• Updating and maintaining document management systems and physical records.
• Maintaining the security of confidential documents.
• Assisting employees with accessing documents through our document management system.
• Developing quality control processes.
• Engaging with students and gathering product feedback.
• Producing statistical reports on quality standards.
• Improving efficiency.

Requirements:

• Bachelor’s degree in business administration, industrial engineering or similar.
• 1-2 years experience in document management, archive management, or records management.
• Excellent grasp of Microsoft Office programs.
• Good typing and report writing skills.
• Detail-focused document organizing abilities.
• Familiarity with relevant regulations regarding document keeping and handling.
• Time-oriented approach to handling queries and tasks.
• LEAN SIX SIGMA CERTIFICATE (preferred).

Interested applicants can contact Khenz Goling. You may also walk in at our office at 641 Sales St. Quiapo Manila. Nearest landmarks: LRT 1 Carriedo Station, LRT 2 Recto Station, Quiapo Church.

Salary : Php20,000.00 - Php25,000.00 per month

Benefits :

• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule :

• 8 hour shift
• Monday to Friday

Supplemental Pay :

• 13th month salary

Education :

• Bachelor's (preferred)

Experience :

• Document management systems: 3 years (preferred)

Language :

• English (preferred)

License/Certification :

• Lean Six Sigma Certification (preferred)

Quality Assurance Specialist

Makati, National Capital Region

PHILIPPINE TRANSMARINE CARRIERS, INC.

Posted today

Job Description

The role of Quality Assurance Specialist will be responsible for streamlining, simplifying, and improving the operation’s end-to-end processes, driving a continuous improvement culture, with systems and tools to drive productivity.

Duties & essential functions :

• Define process quality issues, measure current process performance, analyze root cause defects, and develop targeted process improvement opportunities
• Perform data gathering, root cause analysis, and performance trending to develop appropriate process control changes
• Work with the team to recommend changes in process/approach
• Monitor the efficacy of updated workflows
• Stay up to date with latest practices and technologies
• Oversee implementation of revised processes and workflows

Professional Qualifications

• Bachelor’s degree in Industrial Engineering
• 3-5 years in quality assurance and process improvement
• Familiarity with ISO certification process
• Strong analytical and client-focused problem-solving

Job Types : Full-time, Permanent

Benefits :

• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Schedule :

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay :

• 13th month salary
• Performance bonus

Ability to commute/relocate :

• Makati City: Reliably commute or planning to relocate before starting work (required)

Quality Assurance Supervisor (Fintech or BPO)

Mandaluyong, National Capital Region

ONLINE LOANS PILIPINAS FINANCING, INC.

Posted today

Job Description

Job Highlights

• 15 VL & 15 SL upon regularization, pro-rated
• HMO with one dependent upon regularization
• 7.5 unused VL conversion and 10 unused SL conversion

Job Description :

Your responsibilities include but are not limited to the following:

• Audits and Quality check of Operations and Collections departments
• Data gathering and Root Cause Analysis to improve opportunities and processes
• Provide regular reports on process performance
• Feedback, coaching, and training for improving performance
• Investigation of fraud and unwanted activities
• Lead cross-functional projects to optimize processes
• Process improvement to raise quality of products and services
• Flexible in other tasks from other teams

Requirements :

• Open to college graduate or undergraduate with relevant experience
• At least 3 years QA experience in BPO
• Excellent English communication skills
• Adaptable to changes

Why join Accenture? (apply details omitted)

Experience :

• QA in BPO: 3 years (preferred)

Salary : Php25,000.00 - Php30,000.00 per month

Benefits :

• Company Christmas gift
• Work from home

Schedule :

• 8 hour shift

Supplemental Pay :

• 13th month salary
• Performance bonus

Ability to commute/relocate :

• Mandaluyong City: Reliably commute or planning to relocate before starting work (required)

Quality Assurance Analyst for BPO

Mandaluyong, National Capital Region

Accenture

Posted today

Job Description

Go through a faster recruitment process and be part of a major organization.

Duties & Responsibilities :

• Perform quality review
• Tag dissatisfied responses, maintain CSAT process
• Resolve quality disputes
• Provide 1:1 feedback and coaching
• Prepare and deliver monthly quality meetings
• Quality reporting and back-up support
• Ensure knowledge of aligned towers and report issues
• Improve policy/process communication across channels

Qualifications :

• Open to college graduates or undergraduates with relevant experience
• 3+ years QA in BPO
• Excellent spoken and written English

Experience :

• QA in BPO industry: 3 years (preferred)

How to apply? (details omitted)

Quality Control Supervisor

Mandaluyong, National Capital Region

Liberty Flour Mills, Inc.

Posted today

Job Description

The Quality Control Manager will lead food safety and quality assurance programs, supervise audits and inspections to ensure compliance with food safety and quality regulations. Lead a team of analysts/inspections and ensure quality of raw materials, in-process goods, procedures and operations.

Key Accountabilities

• Lead quality control systems and verification, including sampling procedures and tests
• Provide leadership, development and budgeting for direct reports
• Review regulatory environment and prepare response protocols
• Investigate noncompliance and implement corrective actions
• Evaluate vendors for compliance and suggest improvements
• Other duties as assigned

You will also perform tasks similar to team members.

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• 6+ years of related experience with managerial experience
• Licensed Chemist preferred

Schedule :

• 8 hour shift

Ability to commute :

• Mandalayong City: ReliaBly commute or relocate

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