Call Center Agent

6 days ago


Pasig, Philippines StackPH Full time

Description

  • Handle inbound and outbound calls from customers to provide assistance.
  • Address customer inquiries and resolve issues efficiently.
  • Maintain customer satisfaction through effective communication and problem-solving skills.
  • Assist in scheduling appointments and managing customer information.
  • Promote and sell products or services to meet sales targets.

Requirements
  • Educational Qualifications: High School diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Proficient in English communication
  • Skills and Competencies: Strong customer service orientation
  • Skills and Competencies: Effective problem-solving abilities
  • Qualities and Traits: Demonstrates discretion and professionalism
  • Skills and Competencies: Familiarity with call center operations and sales techniques
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