Call Center Agent

3 weeks ago

Pasig, Philippines Clu Forwarding Services Full time

Engage with customers via inbound and outbound calls to provide assistance and information. Resolve customer inquiries and complaints effectively to ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with team members to meet performance targets and enhance service delivery. Provide feedback and suggestions for process improvements within the call center. Requirements Educational Qualifications: Bachelor’s degree in a relevant field or equivalent work experience. Experience Level: 0–2 years in a customer service or call center environment. Skills and Competencies: Excellent communication and interpersonal skills. Skills and Competencies: Strong problem-solving abilities and attention to detail. Qualities and Traits: Adaptability and a positive attitude towards customer service. Responsibilities and Duties: Ability to multitask and manage time efficiently. #J-18808-Ljbffr

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