Collections Representative-Us Healthcare Account
3 weeks ago
We're Hiring: Collections Representative. Salary: Up to PHP 30,000. Schedule: Shifting | Night Shift. Location: BGC Taguig. Start Date: ASAP. HMO Day 1 | 10 SLs.
OverviewAre you experienced in handling healthcare revenue cycle management and insurance claims? Join our team as a Collections Representative and be part of a dynamic environment where you\'ll play a crucial role in managing payment transactions, collecting balances, and ensuring accurate claims processing. This role involves working closely with insurance companies and patients to ensure timely and correct payments—whether through insurance, co-pays, or pre-authorizations.
Responsibilities- Follow up on insurance accounts receivables within timely filing limits
- Call patients regarding their payment dues and collect pending balances
- Submit claims, medical records, and appeal requests for reconsideration
- Handle claim denials, rejections, and submit adjustments or write-offs
- Coordinate with insurance providers and internal departments via calls and emails
- Maintain accurate documentation and uphold HIPAA/confidentiality standards
- 6 months to 1 year of experience in Healthcare Insurance Collections
- Knowledge in Revenue Cycle Management, claims processing, co-pay, and pre-authorizations
- Completed at least 2 years in college or holds an Associate/Bachelor\'s degree
- Strong English communication skills – both verbal and written
- Willing to work on a night shift (between 6 PM to 10 AM PH time)
- Amenable to work overtime and weekends when required (with OT pay and night differential)
- Proficiency in reading and interpreting Explanation of Benefits (EOB)
- Experience with Medicare or other U.S. insurance payers
- Basic Excel, Word, Outlook, and typing speed of 35 WPM
- Job Types: Full-time, Fixed term
- Contract length: 6-12 months
- Pay: From Php30,000.00 per month
- Benefits: Additional leave; Company Christmas gift; Company events; Health insurance; Life insurance; Opportunities for promotion; Paid training
- Ability to commute/relocate: Taguig: Reliably commute or planning to relocate before starting work (Preferred)
- Education: Bachelor\'s (Required)
- Experience: Healthcare Insurance Collections: 1 year (Required)
- Work Location: In person
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