BPO Healthcare Collections Representative

6 days ago


Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time ₱900,000 - ₱1,200,000 per year

ROLE AND RESPONSIBILITIES

  • Review and analyze patient accounts to identify and resolve credit balances.
  • Process refunds and adjustments in accordance with company policies and payer guidelines.
  • Collaborate with internal departments to ensure accurate posting of payments and collections.
  • Investigate and resolve discrepancies related to overpayments or duplicate payments.
  • Maintain documentation of all actions taken on accounts for audit and compliance purposes.
  • Ensure timely resolution of credit balances to support revenue cycle efficiency.
  • Respond to inquiries from patients, payers, and internal stakeholders professionally and promptly.
  • Adhere to HIPAA and other regulatory requirements in handling sensitive financial and patient information.

JOB QUALIFICATIONS

  • Graduate of any 4 Year Course
  • With a minimum of 1 year experience in handling Healthcare Payment or Collections in a BPO setting or environment
  • Note: Experience in a BPO Healthcare Account Required
  • Must be willing to report onsite in Makati or Quezon City
  • Willing to work during night shift hours
  • Must have customer service, communication & computer skills

WHAT WE OFFER

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

WHO WE ARE

  • Optumis the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • UnitedHealth Groupis a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
  • We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
  • As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
  • We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to Caring. Connecting. Growing together



  • Manila, National Capital Region, Philippines Optum Full time ₱144,000 - ₱300,000 per year

    ROLE AND RESPONSIBILITIESReview and analyze patient accounts to identify and resolve credit balances.Process refunds and adjustments in accordance with company policies and payer guidelines.Collaborate with internal departments to ensure accurate posting of payments and collections.Investigate and resolve discrepancies related to overpayments or duplicate...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time ₱600,000 - ₱1,200,000 per year

    ROLE AND RESPONSIBILITIESReview and analyze patient accounts to identify and resolve credit balances.Process refunds and adjustments in accordance with company policies and payer guidelines.Collaborate with internal departments to ensure accurate posting of payments and collections.Investigate and resolve discrepancies related to overpayments or duplicate...


  • Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full time

    RCM (AR Collections)Primary Responsibilities Contract reading of payment disputeWorking on the Provider sideChecking with the insurance to verify claim status and collect unpaid claimsProcess claims payment*70% Non-voice; 30% Voice*At least 12 months of Healthcare AR Collections experience (Healthcare BPO International) Educational attainment - at least...


  • Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time ₱900,000 - ₱1,200,000 per year

    ROLE AND RESPONSIBILITIESReview and analyze patient accounts to identify and resolve credit balances.Process refunds and adjustments in accordance with company policies and payer guidelines.Collaborate with internal departments to ensure accurate posting of payments and collections.Investigate and resolve discrepancies related to overpayments or duplicate...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱144,000 - ₱360,000 per year

    START DATE: SEPT. 8WE OFFER FREE ANGKAS RIDE TO THE SITEIF VIRTUAL PROCESS: MS TEAMS INTERVIEW + JOB OFFER THE NEXT DAYIF ONSITE: 1 DAY HIRING PROCESS WITH JOB OFFERJob Title:Customer Service Representative- Healthcare AccountRecruitment Hub Location: Ground Floor, Giga Tower, Bridgetowne, E. Rodriguez Jr. Ave. Quezon CityWork Schedule:Full-time onsite with...

  • Healthcare CSR

    2 weeks ago


    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱900,000 - ₱1,200,000 per year

    WE ARE HIRING: HEALTHCARE PROFESSIONALS Join our growing healthcare team and build a rewarding career that makes a difference We are looking for passionate and dedicated individuals for the following positions:Customer Service Representatives (CSR)Philippine Registered Nurses (PHRN)US Registered Nurses (USRN)Location: Bridgetowne Pasig-QC, Mandaluyong,...


  • Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full time ₱600,000 - ₱744,000 per year

    PHRN Team Leader – Healthcare BPO | Up to PHP 62K | Quezon City (Onsite) Salary Range: PHP 50,000 – 62,000 (depending on experience) Work Setup: Onsite – Bridgetowne, Quezon CityJob SummaryTake your nursing career to the next level We're hiring a licensed PHRN with leadership experience in Healthcare BPO to lead a team in Prior Authorization...


  • Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱15,000 - ₱25,000 per year

    CUSTOMER SERVICE REPRESENTATIVE (BRIDGETOWNE SITE )COLLEGE GRADUATE WITH OR WITHOUT BPO EXP2ND YR COLLEGE ATLEAST 6 MONTHS BPO EXPSHS GRAD WITH 1 YR BPO EXPCAN WORK ONSITECAN START ASAP / WITH GOOD COMM SKILLSNIGHT SHIFT US ACCOUNTOFFER 19K TO 23K PACKAGE DEPENDS ON TENURITY + 20% NIGHT DIFFERENTIAL + 14TH MONTH PAY + HMO DAY 1 WITH 1 FREE DEPENDENTCUSTOMER...


  • Manila, National Capital Region, Philippines Access Healthcare Full time ₱900,000 - ₱1,200,000 per year

    Access Healthcareis looking forRegistered Nurseto join our growing team.You'll be ensuring the completion of assigned patient cases by doing roll calls, processing concurrent and retro clinical reviews, work processing surgery authorizations, as needed.Qualifications:Registered Nurse with Active license.Hospital Bedside experience (ER, ICU, Post Surgery,...


  • Manila, National Capital Region, Philippines Siloam Healthcare, Inc. Full time

    Company DescriptionSiloam Healthcare is a reputable name in the pharmaceutical industry, known for providing high-quality, FDA-approved medical drugs that prioritize safety, efficacy, and patient well-being. Our mission is to improve healthcare outcomes with innovative and reliable solutions for diverse medical needs. We believe in science-backed products,...