Technical Support Specialist

1 hour ago


Capital District, Philippines Mesopotamia Trade Ltd Full time

Overview

Technical Support Specialist - Shopify App. We are looking for a Technical Support Specialist to join our team. In this role, you will be responsible for delivering prompt, high-quality responses to customer inquiries and understanding each customer's unique needs to offer personalized and insightful support. The ideal candidate is personable, detail-oriented, professional, adaptable, and capable of research to achieve excellent service outcomes.

About the company: Aidey is a fast-growing BPO in the Philippines offering flexible outsourcing solutions across Customer Service, Technical Service, Customer Success, and Back Office functions for SaaS, e-commerce, hospitality, and services industries. About the client: a leading optimization and personalization platform for Shopify brands with AI-powered visual editing, personalized experiences, and robust A/B testing.

Work location: Remote, with a full-time schedule (8 hours per day, 5 days a week). This role is based in the National Capital Region, Philippines (for reference to nearby postings).

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