Voice Technical Support Professional
4 weeks ago
Overview
We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems .
The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts efficiently.
Responsibilities- Handle inbound and outbound calls to assist customers with technical issues and product inquiries.
- Conduct live product demonstrations to showcase features and functionality.
- Provide tech support and troubleshooting assistance with a focus on excellent customer service.
- Utilize CRM systems to manage customer interactions and maintain accurate records.
- Manage multiple client engagements, offering tailored solutions and support.
- Maintain clear and concise documentation of interactions and resolutions.
- Work collaboratively with internal teams to escalate complex issues when necessary.
- Proven experience in technical support, customer service, or a related field.
- Strong ability to conduct product demonstrations and explain technical concepts in an accessible way.
- Prior experience in a startup or fast-paced environment is highly preferred.
- Excellent verbal communication skills and phone etiquette.
- Ability to multitask and prioritize effectively across multiple client accounts.
- Experience with CRM systems and support ticketing tools.
- Self-motivated, proactive, and adaptable in a remote work setting.
- Shared resource: Supporting up to 4 clients.
- Remote role: Requires a 100 Mbps (download & upload speed) internet connection and a professional work setup.
If you\'re a proactive, tech-savvy professional with a passion for customer support and the ability to handle multiple accounts, we’d love to hear from you
#J-18808-Ljbffr-
QA Engineer
4 hours ago
Capital District, Philippines Bamboo Works Full timeGet AI-powered advice on this job and more exclusive features. We are looking for a motivated Quality Assurance (QA) Engineer with a passion for delivering high-quality Voice AI Agent Software. In this role, you will support testing efforts across Voice AI components such as Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and...
-
Remote Technical Support Representative
2 weeks ago
Capital District, Philippines MCI Full timeOverview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...
-
Remote Technical Support Representative
2 weeks ago
Capital District, Philippines MCI Full timeOverview Remote Technical Support Representatives to provide technical assistance and troubleshooting support for a variety of clients across industries. In this role, you’ll respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism. Strong proficiency...
-
Support Analyst
7 days ago
Capital District, Philippines Sinch Full timeJoin to apply for the Support Analyst role at Sinch Sinch is a global customer engagement platform that provides communication services for businesses across messaging, voice, and email. Sinch's services are used by more than 150,000 businesses, including many of the world's largest tech companies. Key Responsibilities Serve as the first point of contact for...
-
Technical Support Engineer
3 weeks ago
Capital District, Philippines Buscojobs Full timeTechnical Support Engineer Home Based Location: Caloocan (as per listing) Posted today Job Description REQUIREMENTS: COLLEGE GRADUATE WITH EXPERIENCE IN SALES. PROFIECIENT IN MS OFFICE, EXPERIENCE IN SALES/ MARKETING GOOD IN TIME MANAGEMENT, FLEXIBLE AND WILLING TO LEARN NEW SYSTEM. WITH PLEASING PERSONALITY. JOB DESCRIPTION: Assigned in handling client...
-
Call Center Agent
3 weeks ago
Capital District, Philippines Buscojobs Full timeJob postings consolidated for Customer Support and Call Center roles. This description maintains the original information while ensuring proper HTML formatting using only allowed tags. Job Overview Multiple urgent hiring notices for Call Center/Customer Support roles across Metro Manila locations, including Baguio (work-at-home/onsite), Mandaluyong, Makati,...
-
TikTok Influencer Outreach Coordinator
4 weeks ago
Capital District, Philippines TalentPop App Full timeOverview TikTok Influencer Outreach Coordinator (Remote | Full-Time) Connect brands with the right voices and help campaigns go viral. We’re a fast-growing E-Commerce enablement company on a mission to help brands scale through world-class talent — and we’re introducing one of our most dynamic roles of 2025: TikTok Influencer Outreach Coordinator. In...
-
Level 1 It Helpdesk Support
3 weeks ago
Capital District, Philippines Buscojobs Full timePasig, Palawan Level 1 IT Helpdesk Support – Homebased Employer: Acom Consumer Finance Corporation Posted today Job Description ACOM Consumer Finance Corporation is looking for passionate, innovative individuals. Be part of a game-changing team. Responsibilities include managing a team, coaching, monitoring KPIs, resolving day-to-day issues, improving...
-
Executive Partner
4 weeks ago
Capital District, Philippines TalentPop App Full timeElevate leadership. Drive results. Be the backbone of our success. At TalentPop, we’re changing the game for e-commerce brands by connecting them with world-class talent. As we grow, we’re looking for a pivotal Executive Partner to serve as the strategic right hand for our leaders. This is more than an administrative role—it's a chance to directly...
-
Developer Relations
3 weeks ago
Capital District, Philippines Runware Full timeAbout The Role We\'re looking for Developer Relations to be the technical voice connecting our media generation API with the developer community. You\'ll bridge the gap between our engineering team and the developers building on Runware—from indie creators to enterprise teams integrating our generation capabilities into their products. First and foremost,...