
Voice Technical Support Professional
6 days ago
Overview
We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems .
The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts efficiently.
Responsibilities- Handle inbound and outbound calls to assist customers with technical issues and product inquiries.
- Conduct live product demonstrations to showcase features and functionality.
- Provide tech support and troubleshooting assistance with a focus on excellent customer service.
- Utilize CRM systems to manage customer interactions and maintain accurate records.
- Manage multiple client engagements, offering tailored solutions and support.
- Maintain clear and concise documentation of interactions and resolutions.
- Work collaboratively with internal teams to escalate complex issues when necessary.
- Proven experience in technical support, customer service, or a related field.
- Strong ability to conduct product demonstrations and explain technical concepts in an accessible way.
- Prior experience in a startup or fast-paced environment is highly preferred.
- Excellent verbal communication skills and phone etiquette.
- Ability to multitask and prioritize effectively across multiple client accounts.
- Experience with CRM systems and support ticketing tools.
- Self-motivated, proactive, and adaptable in a remote work setting.
- Shared resource: Supporting up to 4 clients.
- Remote role: Requires a 100 Mbps (download & upload speed) internet connection and a professional work setup.
If you\'re a proactive, tech-savvy professional with a passion for customer support and the ability to handle multiple accounts, we’d love to hear from you
#J-18808-Ljbffr-
QA Engineer
2 weeks ago
Capital District, Philippines Bamboo Works Full timeGet AI-powered advice on this job and more exclusive features. We are looking for a motivated Quality Assurance (QA) Engineer with a passion for delivering high-quality Voice AI Agent Software. In this role, you will support testing efforts across Voice AI components such as Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and...
-
Technical Sales Engineer
2 weeks ago
Capital District, Philippines BruntWork Full timeOverview Location: Work from Home (Global – must be able to work EST hours). Schedule: Monday to Friday | 8 AM – 5 PM EST. Contract Type: Independent Contractor (Must have your own computer and stable internet). This role is for a Design Desk Engineer (DDE) within BruntWork's MSP context, focusing on aligning technology with business outcomes. About the...
-
Technical Support Specialist
2 weeks ago
Capital District, Philippines Mesopotamia Trade Ltd Full timeOverview Technical Support Specialist - Shopify App. We are looking for a Technical Support Specialist to join our team. In this role, you will be responsible for delivering prompt, high-quality responses to customer inquiries and understanding each customer's unique needs to offer personalized and insightful support. The ideal candidate is personable,...
-
Technical Recruiter
2 weeks ago
Capital District, Philippines SYSGEN RPO Full timeOverview We’re seeking an experienced Technical Recruiter with a strong background in recruiting for IT and/or Engineering roles. If you’ve handled roles like software developers, QA engineers, DevOps, network admins, or mechanical/electrical engineers — and you know how to speak tech with confidence — we’d love to meet you. This is a fast-paced...
-
Call Center Agent
1 day ago
Capital District, Philippines Buscojobs Full timeJob postings consolidated for Customer Support and Call Center roles. This description maintains the original information while ensuring proper HTML formatting using only allowed tags. Job Overview Multiple urgent hiring notices for Call Center/Customer Support roles across Metro Manila locations, including Baguio (work-at-home/onsite), Mandaluyong, Makati,...
-
CRM Support Analyst
2 weeks ago
Capital District, Philippines Outsourced Full timeOverview Join to apply for the CRM Support Analyst role at Outsourced Responsibilities Respond to client inquiries and support requests via phone, email, or ticketing system. Troubleshoot and resolve hardware, software, and network-related issues. Log, categorize, and prioritize tickets, escalating when necessary. Assist with account access, system...
-
Cybersecurity Awareness Admin
1 week ago
Capital District, Philippines Intelligent Technical Solutions Full timeOverview The SAT Administrator is responsible for the end-to-end management of security awareness training platforms for clients including configuring training campaigns, coordinating with client POCs, delivering engaging security training content, and ensuring training effectiveness through ongoing evaluation and reporting. Job Responsibilities Platform...
-
Technical Support Engineer
1 day ago
Capital District, Philippines Buscojobs Full timeTechnical Support Engineer Home Based Location: Caloocan (as per listing) Posted today Job Description REQUIREMENTS: COLLEGE GRADUATE WITH EXPERIENCE IN SALES. PROFIECIENT IN MS OFFICE, EXPERIENCE IN SALES/ MARKETING GOOD IN TIME MANAGEMENT, FLEXIBLE AND WILLING TO LEARN NEW SYSTEM. WITH PLEASING PERSONALITY. JOB DESCRIPTION: Assigned in handling client...
-
Prompt Engineer – Conversational AI
2 weeks ago
Capital District, Philippines Outsourced Staff Full timeAbout Us At Voice AI Solutions, we specialise in building advanced conversational AI voice agents for businesses. Our products include AI Receptionists, AI Customer Service Agents, and AI Sales Agents, with custom solutions available across industries such as IT, finance, real estate, and insurance. Designed with data sovereignty, security, and seamless...
-
TikTok Influencer Outreach Coordinator
6 days ago
Capital District, Philippines TalentPop App Full timeOverview TikTok Influencer Outreach Coordinator (Remote | Full-Time) Connect brands with the right voices and help campaigns go viral. We’re a fast-growing E-Commerce enablement company on a mission to help brands scale through world-class talent — and we’re introducing one of our most dynamic roles of 2025: TikTok Influencer Outreach Coordinator. In...