Technical Support Engineer

Technical Support Engineer Home Based

Location: Caloocan (as per listing)

Posted today

Job Description

REQUIREMENTS:

• COLLEGE GRADUATE WITH EXPERIENCE IN SALES.
• PROFIECIENT IN MS OFFICE, EXPERIENCE IN SALES/ MARKETING
• GOOD IN TIME MANAGEMENT, FLEXIBLE AND WILLING TO LEARN NEW SYSTEM.
• WITH PLEASING PERSONALITY.

JOB DESCRIPTION:

• Assigned in handling client concerns through phone calls and emails.
• support basic agents concerns, coordinate items from other branch to subic branch. Email marketing and telemarketing, sales, quotation.

Job Type: Full-time

• Company events
• Paid training
• Promotion to permanent employee
• Transportation service provided

Customer Service Representative

Posted 1 day ago

Job Description

RESPONSIBILITY:

• Accommodate clients' questions and concerns and provide answers or responses
• Build sustainable relationships and trust with clients' accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Reporting to the Property Management Officer
• To be assigned in General Mariano Alvarez, Cavite

QUALIFICATIONS

• At least 1-3 years of work experience related to customer relations
• Bachelor's Degree in any business or office management course
• Above-average verbal and written communication skills
• Above-average analytical skills
• Customer orientation and ability to adapt/respond to different types of characters
• Organizational skills

Customer Service Engineer

Posted today

Job Description

• BS in Engineering Degree (preferably IE, ECE, EE) or equivalent
• Has the ability to ensure coordination of activities and adequate information exchange within the company and client.
• With excellent English communication skills
• With Experience in Customer Service is a plus.
• Must have background in Electronics
• Willing to be assigned in Cabuyao/ Calamba, Laguna.
• Fresh Graduates are welcome to apply.
• Flextime
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Transportation service provided

Ability to commute/relocate:

• Tanuan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Customer Service Assistant

Canlubang, Laguna ₱ Y Rising Business Concepts and Services, INC

Posted today

Job Description

Job Description

• Providing sales invoices, delivery receipts, credit notes, or any documents as requested by other departments by coordination with the respective team.
• Processing of Samples for Demo/Trial, Sales monitoring, Order processing – CP, Rice & Corn plus consignment and usage report for Key Accounts,
• TNT RUP FOC Processing (Dekalb)
• Returns, Inquiry questions and Product complaints
• Analyze and allocate available stock for pending orders (GT-CP "CP Product")

Job Type: Full-time

• Free parking
• Health insurance

Language:

Customer Service Representative

Posted 1 day ago

Job Description

OPEN TO FRESH GRADUATES

What is your role?

• You will support the Major and Industrial customer of Linde and ensure the needs of this critical customer base are met for billing, cylinder, and general account enquiries at first point.

What will you do?

• Communicating with and responding promptly to customer inquiries through various channels (phone, email and chat),
• Actively listen to the customer to gain an understanding of the issue they are experiencing, so that you can offer them the right solution.
• Clarify the requirement; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Have a strong attention to detail; using the correct transition type; recording all necessary information accurately in the appropriate systems; following up cases where necessary to ensure the customer's enquiry is resolved.
• Keeping records of customer interactions and transactions according to process.
• Identify customer interactions that are classified as at-risk or opportunities and escalate them to the appropriate regional Sales team to ensure customers are retained and won wherever possible.
• Identify customer interactions that could be handled digitally by the customer and educate the customer on the digital / self-serve options available to them.

Job Type: Full-time

• Company events
• Life insurance

Ability to commute/relocate:

• Santa Rosa City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

Willingness to travel:

• 100% (Required)

Customer Service Representative

Silang, Cavite ₱ Y The Managers Group Outsourcing

Posted 1 day ago

Job Description

Experienced as CSR in warehouse set up is preferred

Providing introductory information, such as a product manual explanation, to prospective and new customers

Handling customer complaints and troubleshooting issues with products or services

Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received

Accessing databases to retrieve account information for customers

Letting customers know about additional products or services that might benefit them

Escalating queries and concerns when necessary

Updating customer records following each contact

Staying up to date on the latest products and services an organization provides

Location of Deployment: Infront of DSV Aguila Kaong RD, Brgy Maguyam Silang Cavite

Job Type: Full-time

Pay: From Php17,000.00 per month

Customer Service Associate

Posted 1 day ago

Job Description

What is your role?

• You will support the Major and Industrial customer of Linde and ensure the needs of this critical customer base are met for billing, cylinder, and general account enquiries at first point.

What will you do?

• Communicating with and responding promptly to customer inquiries through various channels (phone, email and chat),
• Actively listen to the customer to gain an understanding of the issue they are experiencing, so that you can offer them the right solution.
• Clarify the requirement; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Have a strong attention to detail; using the correct transition type; recording all necessary information accurately in the appropriate systems; following up cases where necessary to ensure the customer's enquiry is resolved.
• Keeping records of customer interactions and transactions according to process.
• Identify customer interactions that are classified as at-risk or opportunities and escalate them to the appropriate regional Sales team to ensure customers are retained and won wherever possible.
• Identify customer interactions that could be handled digitally by the customer and educate the customer on the digital / self-serve options available to them.

Job Type: Permanent

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

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Job title

Location

Customer Service Officer

Posted 1 day ago

Job Description

• Responsible for walk-in clients
• Cater to new applications; inquiries, aftersales and complaints; resolves customer transactions
• Assist customers in filling up of forms
• Assist customers to cashier for payment activities

QUALIFICATIONS

• Graduate of Bachelor of Arts in Communication, BSBA or any any related course
• Fresh Graduates are welcome to apply
• Willing to be assigned and trained at Santo Tomas City, Batangas
• Computer literate

Customer Service Representative

General Mariano Alvarez, Cavite ₱ - ₱ Y S-Quad Realty and Development Corporation

Posted today

Job Description

RESPONSIBILITY:

• Accommodate clients' questions and concerns and provide answers or responses
• Build sustainable relationships and trust with clients' accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods of property acquisition based on the process flow.
• Handle customer inquiries and concerns, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

QUALIFICATIONS

• 1-3 years of work experience related to customer relations
• Bachelor's Degree in any business or office management course
• Above-average verbal and written communication skills
• Above-average analytical skills
• Customer orientation and ability to adapt/respond to different types of characters
• Organizational skills

About Us

S-Quad Realty and Development Corporation is a trusted Realty and Development firm dedicated to assisting Filipino individuals. We are committed to delivering high-quality service by "Building your tomorrow, today."

Job Type: Full-time

• Company Christmas gift
• Company events
• Free parking
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• General Mariano Alvarez: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How much notice are you required to give your current employer?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Location:

Willingness to travel:

• 100% (Preferred)

Customer Service Representative

Posted today

Job Description

Customer Service Representatives will be set up for success to meet the following requirements for this role:

– Proficient in supporting customers via phone, chat and email identifying their needs, complaints, or other issues and providing solutions and support as needed.

– Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours.

– Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us.

– Navigate knowledge-based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns.

– Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively.

– Competency and initiative to meet and exceed the department metrics and individual performance goals.

– Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within DTC industry.

b. Skills/Talents the ideal candidate will posses:

– Analytical, problem solver and critical thinker.

– Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy.

– Team player that is willing to take initiative to support customers, other agents and supervisors.

– Adaptability to thrive in a fast-paced ever changing work environment.

– Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers.

– Positive attitude with a desire to learn and share ideas in a collaborative work environment.

– Clear and concise communicator within customer interactions and across different departments.

– Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results.

– Customer-focused with strong interpersonal and tech savvy skills.

c. Qualifications:

– Customer Service Experience: 1 year (Preferred)

– Fluency in English.

– Experience with AI Intercom, Slack or other CRM software is a plus.

– Excellent written and oral communication skills.

– Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs.

– Customer-focused and can demonstrate mastery of customer service skills.

– Ability to maneuver between multiple tasks.

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