Outbound Call Center Manager

2 weeks ago

Davao City, Philippines Buscojobs Full time

ReigniteIQ is an AI-driven automotive data intelligence platform that identifies exactly when consumers are back in the market for a vehicle. By tracking and analyzing millions of consumer signals, our Artificial Intelligence deliver high-intent buyers directly to dealerships. Dealers receive these leads at no upfront cost and only pay on a performance basis when a sale is made. Job Overview We're hiring a Senior Outbound Call Center Manager to lead our sales outreach efforts to US-based clients. This role demands a sharp communicator, a resilient seller, and a process-driven leader who can build systems, coach teams, and deliver results in a fast-paced environment. Key Responsibilities Build and manage outbound call center operations focused on US markets Develop and refine SOPs for call workflows, objection handling, and gatekeeper navigation Lead a team of sales agents, providing coaching and performance feedback Handle escalations and guide agents through difficult customer interactions Optimize CRM usage (Zoho) and team communication (Slack) Track KPIs and continuously improve conversion rates and call quality Collaborate with leadership to align outreach strategy with business goals Ability to motivate team, including helping to create daily pay bonuses for reaching sales goals or bonuses for being a top performer Requirements 5+ years in outbound sales or call center management Proven experience in cold calling and selling to US-based clients Strong project-building background (campaigns, SOPs, team structures) Impeccable English communication skills Resilience in handling rejection and navigating gatekeepers CRM experience (Zoho preferred); Slack for team coordination Comfortable working in a high-performance sales environment Bonus Points Experience in B2B data or SaaS sales Familiarity with lead generation and enrichment tools Prior success managing remote teams across time zones #J-18808-Ljbffr

  • Work From Home

    4 weeks ago

    Cebu City, Philippines One Call Away Full time

    *Call Center Position WFH, Cold Call Appointment Setting Job Description:* *Job Title:* Appointment Setter (Remote) *Key Responsibilities:* - Make outbound calls to potential customers to set appointments for sales or services - Utilize persuasive communication skills to engage prospects and schedule meetings - Meet or exceed monthly appointment setting...

  • Call Center Representative

    2 weeks ago

    Davao City, Philippines Panoptik Global Full time

    Responsibilities Conducting outbound calls for customer acquisition and support Presenting our products and services Documenting the results of conversations Achieving set targets Your Profile At least B2 language skills in German Strong communication and persuasion skills Friendly and professional demeanor Reliability and teamwork ability Experience in a...

  • Outbound Calls

    7 days ago

    Davao City, Davao, Philippines Escalante Engineering Services Full time ₱192,000 - ₱576,000 per year

    Make outbound calls.Create, edit, and format documents, reports, and presentations.Handle data entry and maintain spreadsheets and databases.Organize and store digital files for easy access.Assist in coordinating projects and tasksAssist with day-to-day administrative tasks and special projects as needed.Manage and respond to emails in a timely and...

  • Voice Sales Account for Bridgetowne

    4 weeks ago

    Pasig City, Philippines Call Center Full time

    CAREER OPPORTUNITIES WITH RPO BTOWNE! Be Part of the Sales Account – Voice Roles Available! BTOwne Site, in partnership with one of the world’s leading technology companies, is expanding its team for the Sales Account. We are currently hiring for Voice and Non-Voice (Chat & Email Support) positions. Sales Account – VOICE ACCOUNT Job Overview: As a...

  • OUTBOUND EDUCATOR

    3 days ago

    Quezon City, National Capital Region, Philippines World Of Outbound Full time ₱180,000 - ₱250,000 per year

    OUTBOUND EDUCATOR (like a TOUR GUIDE) - Trainees and Part- time are WelcomeAs an Outbound Educator, you're not just a tour guide—you are a teacher beyond the classroom walls. While a tour guide shows students where to go, an Outbound Educator helps them discover why it matters. You take history, culture, science, and the environment out of textbooks and...

  • Call Center Agent

    5 days ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱800,000 - ₱1,200,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...

  • Call Center Agent

    3 days ago

    Makati City, National Capital Region, Philippines Express appliance repair Full time ₱420,000 per year

    We are a Canada-based company with a Call Center in Makati seeking to hire a dedicated Call Center Representative to join our team and provide BPO services to our Canadian clients The ideal candidate will handle inbound and outbound calls and provide customer service to our English-speaking clients.Responsibilities:● Answer incoming calls professionally...

  • Call Center Representative

    3 weeks ago

    Iloilo City, Philippines Lexie Staffing co. Full time

    Job Description We are seeking a customer service representative to join our team. The successful candidate will provide exceptional customer service by handling inbound and outbound calls efficiently, resolve customer issues and complaints with a professional and positive attitude, and maintain accurate records of customer interactions and transactions....

  • Call Center Agent

    5 days ago

    Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱900,000 - ₱1,200,000 per year

    About the roleAre you a talented and customer-focused Call Center Agent looking to join a dynamic and fast-paced team? SUNRISE SEARCH & SUPPORT INC' is seeking an outstanding Call Center Agent to handle a variety of inbound and outbound calls for our blended account. This full-time role is based in Makati City Metro Manila and offers excellent opportunities...

  • call center agent

    5 days ago

    Quezon City, National Capital Region, Philippines VALEROS, NEIL PATRICK SILVA (LEXIE STAFFING AND BUSINESS CONSULTING) Full time ₱800,000 - ₱1,200,000 per year

    Job Summary:We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and/or outbound calls, provide product and service information, resolve customer issues, and ensure high levels of customer satisfaction. This role requires excellent communication skills, a positive attitude, and the...