BPO - Patient Services Coordinator (Hybrid Setup)
5 days ago
BPO - Patient Services Coordinator (Hybrid Setup) Job Openings BPO - Patient Services Coordinator (Hybrid Setup) About the job BPO - Patient Services Coordinator (Hybrid Setup) Some jobs require capes. This one just requires a headset, a friendly voice, and a cool head. Unity Communications is looking for a Patient Service Coordinator who can bring both Golden Retriever and Virgo energy to the table, approachable but organized. In this role, you'll schedule appointments like Beyoncé's manager, answer patient questions with grace like a Miss Universe candidate, and handle last-minute changes like the diva you are. Think of it as being a human Waze for patients, guiding them where they need to go, go, go Ready to be the hero patients rely on? Apply today Contribute to a positive work environment by collaborating with healthcare team members and effectively communicating patient care information Prepare and maintain daily appointment templates and patient records Arrange and manage patient referrals Perform patient check-in and check-out functions with accuracy and professionalism Obtain and input accurate scheduling and registration data Coordinate patient flow efficiently, ensuring timeliness and adherence to priority standards Identify and communicate issues that might result in service delays or denials Manage appointment add-ons, reschedules, and cancellations in accordance with facility protocols What You Must Possess High school diploma (or higher) At least one year of BPO customer service experience handling moderate to complex transactions At least one year of BPO healthcare experience, with familiarity in medical terminology and behavioral health . Proficiency with computer systems, including the ability to navigate between screens using a keyboard and mouse Knowledge of electronic medical record (EMR) systems and practice management systems Comfort in working with various types of technology Ability to provide a suitable home workspace with broadband internet access (for hybrid setup) Ability to perform all essential job duties satisfactorily What You Shall Receive HMO coverage starts upon regularization. First dependent after 1 year, second after 2 years. Additional dependents can be added anytime at employees expense. VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine government-mandated benefits Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup with on-site training Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity. #J-18808-Ljbffr
-
BPO - SaaS Project Coordinator (Hybrid Setup)
2 weeks ago
Parañaque, Philippines Unity Communications Full timeBPO - SaaS Project Coordinator (Hybrid Setup) Join to apply for the BPO - SaaS Project Coordinator (Hybrid Setup) role at Unity Communications This role supports the efforts of project managers engaged in important work implementing software used by large global clients engaged in clinical trials bringing drugs or medical devices through the FDA approval...
-
BPO - AI Solutions Architect (Hybrid Setup)
4 weeks ago
Parañaque, Philippines Unity Communications Full timeBPO - AI Solutions Architect (Hybrid Setup) Join Unity Communications as a BPO - AI Solutions Architect (Hybrid Setup). We are looking for an AI Solutions Architect to act as our own human J.A.R.V.I.S., ensuring AI agents integrate with all parts, work perfectly, and set customers up for success. You will help customers configure and optimize agentic tools,...
-
Parañaque, Philippines Unity Communications Full timeWhat if I told you that you can help save lives without being in the medical industry? Unity Communications is on the hunt for a Project Coordinator who can bring order to chaos, personality to process, and momentum to every meeting. At the intersection of tech and life sciences, you'll help deliver SaaS solutions that support global clinical trials. Yes,...
-
Parañaque, Philippines Unity Communications Full timeIf you've ever caught yourself people-watching not in a creepy way, but in that I can tell what's going on without anyone saying it way you already understand the art of operations. And Unity Communications needs you! We need an Operations Assistant Manager to help keep our BPO campaigns running smoothly. You'll lead team leaders, support daily operations,...
-
Parañaque, Philippines Unity Communications Full timeBPO - Ecommerce Product Listing Specialist (Hybrid Setup) Join to apply for the BPO - Ecommerce Product Listing Specialist (Hybrid Setup) role at Unity Communications Do you ever find yourself frustrated at an online shop because of blurry photos, missing details, or just weird descriptions? You might just say, I can organize this online shop way better....
-
Parañaque, Philippines Unity Communications Full timeComing from a family of midwives or knowing way too much about breast pumps isn't exactly something you bring up in job interviews. But here? It's everything. Unity Communications is looking for a CSR/TSR Lactation Consultant who gets the struggle. In this role, you'll serve as the voice of reassurance, the problem-solver, and the expert moms turn to when...
-
Parañaque, Philippines Unity Communications Full timeComing from a family of midwives or knowing way too much about breast pumps isn't exactly something you bring up in job interviews. But here? It's everything. Unity Communications is looking for a CSR/TSR Lactation Consultant who gets the struggle. In this role, you'll serve as the voice of reassurance, the problem-solver, and the expert moms turn to when...
-
BPO - Technical Support Engineer (Hybrid Setup)
2 weeks ago
Parañaque, Philippines Unity Communications Full timeAs a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compliant environment. Successful candidates can confidently handle customer issues with a level-headed and proactive attitude. This job is an excellent opportunity to...
-
BPO - AI Solutions Architect (Hybrid Setup)
3 weeks ago
Parañaque, Philippines Unity Communications LLC Full timeOverview Beyond AI agent deployments, this role will also support the Business Intelligence Department Head on wider initiatives in Data Analytics and automation across the organization. The Business Intelligence Solutions Architect will actively learn with other BI team members to reasonably support business continuity planning (BCP). This role is ideal for...
-
BPO - Software QA Analyst (Hybrid Setup)
2 weeks ago
Parañaque, Philippines Unity Communications Full timeDo new gadgets, toys, or games excite you? The thrill of unboxing a brand-new gadget, clicking every button, and seeing what it can do just hits different, doesn't it? If you want to bring that feeling to work, this role might just be for you. Unity Communications is looking for a Quality Analyst. In this role, you will collaborate with cross‑functional...
