Key Account Delivery Manager

3 weeks ago

Makati, Philippines Lennor Group Full time

About Lennor Group As a proud Filipino company, we are committed to providing world‑class business and workforce solutions. Our deep market expertise, combined with a global perspective, empowers us to serve businesses of all sizes and industries efficiently. Our brand, Lennor Metier, is a leading recruitment agency and headhunting firm in the Philippines, partnering with reputable companies to source top talent for direct‑hire opportunities. It specializes in IT, Finance, Engineering, Sales & Marketing, Supply Chain, HR, and Executive Search. Industry Lennor Metier, recruiting on behalf of a digital marketing company Salary Range ₱80,000 - ₱100,000 Work Setup Hybrid Shifting Schedule Mid‑shift & Day Shift Location Makati City Job Overview As Key Account Delivery Manager, you will be the primary point of contact in the Philippines—ensuring smooth collaboration between local teams and the European Account Direction team, while driving delivery excellence. Your Responsibilities: Internal – Local Overall responsibility for the successful delivery of all output, delivering the best quality production at every stage. Act as the main escalation point for Production and Project Management teams. Partner with senior management to keep teams engaged, motivated, and high‑performing. Review project workflows and processes, identifying opportunities for improvement. Drive and support adoption of new ways of working, transcribing the Account Direction vision into reality. Lead hindsight sessions to foster learning and continuous improvement. Internal – Cross‑Regional Build strong, trust‑based relationships with key stakeholders in Account Direction team. Oversee Production and Project Management activities, reporting insights to the Account Direction team. Proactively recommend workflow enhancements. Define, propose, and track key KPIs. Contribute to business growth by advising on similar scalable structures for other clients. Scout new technologies (including AI solutions) which could benefit the organization and workflows. External Develop client‑facing reporting decks with clarity and impact. Confidently present updates and insights in client meetings. What our Client is Looking For: Experience with creative adaptation and localization, preferably within a digital marketing agency or any creative agency. A hands‑on mindset, with strong analytics and problem‑solving skills. A genuinely curious mind, always keen to explore new solutions and tech options. Skilled in stakeholder management across global, multicultural environments. Proven ability to perform in fast‑paced, complex settings with precision. People management and leadership experience, ideally within an agency. Highly organized, detail‑oriented, and resilient under pressure. Excellent written and spoken English; strong communication skills. Proficient in Google Suite and JIRA. Ready to take the next step in your career? Submit your application now ---We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates. #J-18808-Ljbffr

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