Lead - Real Time Analyst

Role Description The Real Time Analyst role is a full-time position located on-site in Metro Cebu. The Real Time Analyst will be responsible for monitoring and analyzing real-time data to optimize workforce management. Day-to-day tasks include tracking and reporting on key performance indicators, adjusting staffing levels based on changing needs, and...

Company Description Helpware is dedicated to helping the world’s most innovative brands scale faster, smarter, and more sustainably. Combining AI-enabled BPM precision with world-class team dedication, we deliver measurable results across customer experience, technology, and growth marketing. Our simple approach involves the right people, the right...

Overview The Real-Time Analyst (RTA) is responsible for real time monitoring, tracking, communicating and reporting on multiple channels/lines of business, ensuring we have the correct assignment of agents as compared to the forecasted volume of incoming tasks to meet service levels. Primary Duties and Responsibilities Real-time monitoring of all queues,...

2 days ago Be among the first 25 applicants Direct message the job poster from Sutherland Sutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard‑working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Join to apply for the WFM Analyst-Real Time role at ibex The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive...

About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. Company Description We work with iconic brands worldwide. We bring them a unique value proposition through market‑leading technology and business process excellence....

Overview The licensed real estate agent powered by Real Estate Matching24 is an independent real estate agent working on their own to help clients buy, sell, or rent properties. Tasks include market research, property listings, client meetings, contract preparation, property viewings, and negotiations to achieve clients’ goals. Agents must also conduct...

Job Description Multiple job openings for Reporting Analyst positions are available. Responsibilities and qualifications vary by role but generally include developing reporting solutions, analyzing data, and collaborating with stakeholders. Common Responsibilities: Develop and maintain reports and analytics solutions Analyze data to identify trends and...

Overview A Real Estate Agent acts as an intermediary between buyers and sellers of property, facilitating the successful completion of real estate transactions. This involves a diverse range of activities, from marketing properties to negotiating deals and providing guidance to clients. Responsibilities Coordinate and facilitate real estate transactions...