Accounts Receivable Operations Analyst
3 weeks ago
Overview
RingCentral Manila, National Capital Region, Philippines
Join to apply for the Accounts Receivable Operations Analyst role at RingCentral .
About the roleWe are currently looking for Accounts Receivable Operations Analysts to join Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). RingCentral is a US-based company providing cloud-unified communications and collaboration solutions, serviced in the Philippines by Acquire Asia Pacific Philippines, Inc.
Responsibilities- Billing and Collections: Daily delinquency notices; payment and billing reconciliations; reconcile customer disputes related to outstanding balances; handle high-volume phone calls and emails to delinquent customers.
- Reporting: Weekly and monthly reporting to direct supervisor; ability to build ad-hoc reporting using NetSuite and Excel.
- Team Planning: Participate in team planning meetings; collaborate as a team player; support where needed; meet defined department goals and activity metrics.
- NetSuite Experience: Must have NetSuite experience.
- 2-3 years of high-volume B2B collections & deductions/dispute experience.
- Must be an Accounting Graduate.
- Must have NetSuite experience.
- Knowledge of Collections, Cash Applications, and Billing procedures; B2B collections & deductions/disputes experience.
- Customer service and communication skills; ability to prioritize and handle multiple responsibilities.
- Analytical and reporting skills; proficient in Excel (vlookups, pivots) for recurring HR programs and ad hoc reporting.
- Strong attention to detail and goal-oriented mindset.
- Willing to work night shift.
- Willing to work in a hybrid setup (10-11 days in office per month, Cubao or Ortigas).
- Comprehensive HMO package (medical and dental)
- Paid time off and paid sick leave
- Quarterly Performance Bonus
- Employee Assistance and Wellness Programs
RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is serviced in the Philippines by Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning global business outsourcer with 8,500+ staff across 16 locations and Work-from-Home environments; we are one of the fastest-growing BPO companies.
Acquire BPO is an equal-opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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- Seniority level: Entry level
- Employment type: Full-time
- Job function: Accounting/Auditing and Finance
- Industry: Software Development
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