Client Support Executive

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Client Support Executive (Non-bpo - Work From Home)

Location: Makati City, National Capital Region

Job Type: Full-time

Overview: The Client Support Executive is responsible for executing activities that support the Company's business development and sales pipeline growth, identifying and developing new business opportunities, building strong client relationships, and collaborating with internal teams to drive revenue growth.

Responsibilities:

  • Identification of Business Opportunities: identify potential opportunities, engage potential customers through calls/emails, and leverage marketing tools for lead generation.
  • Development of Business Relationships: build and maintain relationships with clients, work with leadership to develop growth strategies, and align services with customer requirements.
  • Leads Generation and Follow-Up: generate and qualify leads, schedule appointments or demonstrations, and maintain follow-up with prospects.
  • Business Proposal Development: prepare and present proposals, pitches, and contracts; collaborate with internal teams to meet customer expectations.
  • Data Management and Research: monitor sales metrics, identify client segments, maintain accurate databases, and stay updated on market trends.
  • Communication and Organization: maintain detailed records, articulate value propositions, manage multiple projects, and adapt to new tools and processes.

Qualifications:

  • Minimum 1 year in a customer service-related role; 2 years preferred.
  • Excellent written and verbal English communication; strong interpersonal skills.
  • Proficient in Microsoft Office (Outlook, Word, Excel).
  • Ability to manage multiple projects and priorities; detail-oriented and results-driven.
  • Comfortable with emails, calls, and direct client outreach; ability to articulate value propositions clearly.
  • Willingness to work in a Day Shift, 8-hour workday; 100% remote/work-from-home setup may be available depending on role.

Note: This posting is part of a larger set of roles included in the original listing. Verification of location and work setup may vary by position.

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